LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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vanessa B.
The best glasses ever! So stylish and comfortable. 10/10 experience. Vision is so clear with these I love them.
Response from LensmartAug 15, 2024
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Aidan
Cannot recommend. Reason = Rubbish quality frames When I say Rubbish Quality I mean $1 store level. Sad to think that the business model is to rip people off with such cheap trash. Lenses were fine. I'll never wear them.
Response from LensmartAug 15, 2024
Sorry for not giving you a good customer experience! Although our special price frames are cheap, they are still covered by our 365-day warranty policy. Lensmart offers a 365-day warranty (warranty will be determined by the date of the parcel signed) covering clear defects in material and workmanship. Please feel free to reach out to us via email at [email protected] or chat on our social media with any questions or concerns. We will try our best to solve the problem for you, thank you for choosing Lensmart!
Ana E.
They were very kind even though I didn't know how to explain it well, they were able to help me. Thank you
Response from LensmartAug 15, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Tereza
Quick response, very helpful.
Response from LensmartAug 15, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Andrew Q.
I've ordered from Lensmart 5 or 6 times and each order has arrived on time and packed well and the glasses are nice. I've reached out to customer service a few times as well with some questions and they are always prompt, very friendly and helpful. Try them I'm sure you won't be disappointed!
Response from LensmartAug 15, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Christian S.
Good service. Good glasses.
Response from LensmartAug 14, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Maphuthi S.
Finally I can see again,thanks Lensmart
Response from LensmartAug 14, 2024
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
alyssa P.
Have purchased glasses from them for the past three years consistently good quality when there has been a mistake in the past they are very quick response via email and make sure to take care of the customers. I’m always getting compliments on my glasses so I make sure to recommend everyone! Have purchased over 8 pairs over last few years good quality!
Response from LensmartAug 14, 2024
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
