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Lensmart Reviews | Read Customer Reviews of lensmartonline.com

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Health & Medical
Vision & Hearing
Lensmart

LensmartReviews of lensmartonline.com

4.511,249 reviews
Vision & Hearing
5636 birchbay ct. Rancho Cucamonga ca, Rancho Cucamonga, California

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Lensmart4.5

Reviews11,249 About Contact

Overall score

4.5 out of 5

Excellent

Average of 11,249 reviews

Distribution

5★85%
4★1%
3★1%
2★1%
1★12%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(678) 664-9621
lensmartonline.com
[email protected]
5636 birchbay ct. Rancho Cucamonga caRancho Cucamonga, CA 91737

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About Lensmart

By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.

Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lensmartonline.com
Website: lensmartonline.com
Category: Vision & Hearing
Location: Rancho Cucamonga, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lensmart reviews

11,249 approved reviews, newest moderated first

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Nicole L.
Nov 6, 2024
Perfect for The Eras Tour
I received a couple pairs of glasses to try out for The Eras Tour. I am so happy with the frames and lenses. Super cute and the lenses are very clear. I have the Caoimhe and Eunice models and I love them so much…very light and comfortable!
Response from LensmartNov 6, 2024
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Kim
Nov 6, 2024
Great company to work with
Great company to work with. Customer Service was quick to respond to me when my glasses were lost between the shipping company and USPS.
Response from LensmartNov 6, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Mariah
Nov 6, 2024
I had a pair of glasses I didn't like…
I had a pair of glasses I didn't like because they were too big for my face and they offered to exchange my frames for free I'm sending back the frames and waiting for my new pair
Response from LensmartNov 6, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Johnna
Nov 6, 2024
Great customer service
Great customer service! Impressed with the quality of care and quick delivery of product.
Response from LensmartNov 6, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Antonella F.
Nov 5, 2024
Disponibili a tutte le ore.
Disponibili a tutte le ore.
Response from LensmartNov 6, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Stef
Nov 5, 2024
Wrong prescription on my order
I was ordering my glasses and I have two different prescriptions. I have my computer prescription and my every day wear prescription. I didn't realize when I ordered my new everyday wear glasses that I put my computer prescription on the order. I completed my order and didn't realize I used the wrong one until it was already submitted. I couldn't find a way to edit my order to change my prescription to the write one. The only thing I could find was a way to send a message and explain what I needed to do. Most companies have an automated computer response on those and I am really thinking Lensmart doesn't. It felt like a person I was communicating with and they helped me get my order corrected so I would receive the correct glasses with the correct prescription. They were very respectful and kind but most of all patient with me. I highly recommend getting your glasses through Lensmart. I will continue to order mine through them.
Response from LensmartNov 6, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Mpho R.
Nov 5, 2024
I absolutely love my prescription…
I absolutely love my prescription frame. I chose the frame Sahana in the colour tortoise shell. The fit is amazing. Would definitely purchase from Lensmart again!
Response from LensmartNov 6, 2024
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Masego M.
Nov 5, 2024
11 out of 10!!🔥
I highly recommend eyeglasses from Lensmart!! They fit me very well, the quality is great and they don’t feel flimsy at all. And the frame I got is gorgeous (Lyric) 😍. I got so many compliments wearing them ☺️
Response from LensmartNov 6, 2024
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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