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Lensmart Reviews | Read Customer Reviews of lensmartonline.com

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Health & Medical
Vision & Hearing
Lensmart

LensmartReviews of lensmartonline.com

4.511,249 reviews
Vision & Hearing
5636 birchbay ct. Rancho Cucamonga ca, Rancho Cucamonga, California

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Lensmart4.5

Reviews11,249 About Contact

Overall score

4.5 out of 5

Excellent

Average of 11,249 reviews

Distribution

5★85%
4★1%
3★1%
2★1%
1★12%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(678) 664-9621
lensmartonline.com
[email protected]
5636 birchbay ct. Rancho Cucamonga caRancho Cucamonga, CA 91737

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About Lensmart

By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.

Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lensmartonline.com
Website: lensmartonline.com
Category: Vision & Hearing
Location: Rancho Cucamonga, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lensmart reviews

11,249 approved reviews, newest moderated first

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Orsolya
Dec 27, 2024
I ordered some amazing glasses
I ordered some amazing glasses; unfortunately, one of them came with the wrong lenses, but it’s not a big issue. Overall, I highly recommend them—they provide great quality and fast delivery!
Response from LensmartDec 27, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Rosalia R.
Dec 26, 2024
I love Lensmart
I love Lensmart, they are really nice and give some answers right away, I truly recommend this page and the frames are so cute, I love mines.
Response from LensmartDec 27, 2024
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Klaudia S.
Dec 26, 2024
I love my Lensmart glasses
I love my Lensmart glasses! I ordered my first glasses from the site. I received very nice glasses, my eyes got used to them quickly. The customer service is very kind, they communicated with me even on a holiday. I will definitely be a repeat customer!
Response from LensmartDec 27, 2024
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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JG
Dec 26, 2024
Customer service was very efficient
Customer service was very efficient. My exchange was done seamlessly and I appreciated that. I was able to exchange for something that was more my size. I’m happy with my glasses! I will continue to be a loyal customer. I highly recommend them.
Response from LensmartDec 27, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Report
Ciara
Dec 26, 2024
Ciara review
Lensmart offers a wide selection of stylish and affordable eyewear, making it an attractive option for many customers. The website is user-friendly, facilitating easy navigation and lens customization. However, while the frames are generally well-received, there are some inconsistencies in sizing and quality that users should be prepared for. Additionally, the shipping options can be a downside; the standard shipping is reasonable, but the charges for expedited shipping can be quite steep, adding an unexpected expense for those needing their glasses quickly. Overall, Lensmart is a good choice for budget-friendly eyewear, but customers should weigh the potential extra costs for faster delivery against their needs.
Response from LensmartDec 27, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Dobosné Faragó Á.
Dec 26, 2024
Great service
Easy to communicate. Nice attitude. I am thankful
Response from LensmartDec 27, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Kacey O.
Dec 26, 2024
Great Customer Service
They responded very fast to me when I had accidentally put the wrong apartment number for the shipping address. I was so nervous it was going to be shipped to the wrong house but they responded quickly and relieved my stresses! I am so excited to receive the products.
Response from LensmartDec 27, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Report
Camilla
Dec 26, 2024
Happy
Happy. Love the glasses. Got a problem and they helped me solved it.
Response from LensmartDec 27, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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