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Lensmart Reviews | Read Customer Reviews of lensmartonline.com

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Health & Medical
Vision & Hearing
Lensmart

LensmartReviews of lensmartonline.com

4.511,249 reviews
Vision & Hearing
5636 birchbay ct. Rancho Cucamonga ca, Rancho Cucamonga, California

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Lensmart4.5

Reviews11,249 About Contact

Overall score

4.5 out of 5

Excellent

Average of 11,249 reviews

Distribution

5★85%
4★1%
3★1%
2★1%
1★12%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(678) 664-9621
lensmartonline.com
[email protected]
5636 birchbay ct. Rancho Cucamonga caRancho Cucamonga, CA 91737

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About Lensmart

By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.

Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lensmartonline.com
Website: lensmartonline.com
Category: Vision & Hearing
Location: Rancho Cucamonga, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lensmart reviews

11,249 approved reviews, newest moderated first

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Sonto G.
Jan 19, 2025
I am sooo in love with my glasses😍I’ve…
I am sooo in love with my glasses😍I’ve had them for a while now, they are very durable, very aesthetic I get asked on a daily if it’s prescription 🤭😂. And to top it all off they are very easy to clean ❤️❤️
Response from LensmartJan 20, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Julie C.
Jan 19, 2025
I love all my glasses from lensmart
I love all my glasses from lensmart. They fit well and the prescription has always been right. And the prices are another benefit. Thanks lensmart
Response from LensmartJan 19, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Stella
Jan 19, 2025
Lensmart costumer service
I contacted Lensmart on Instagram with a few questions, and I was really impressed with how quickly they responded. Their team was very kind and took the time to help me with everything I needed. They made the whole process smooth and easy, which I really appreciated. It’s great to see such friendly and efficient customer service. I would definitely recommend them! :)
Response from LensmartJan 19, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Handy del S.
Jan 18, 2025
I recently experienced a mishap where…
I recently experienced a mishap where my glasses were lost due to an email error. However, Lensmart went above and beyond to resolve the situation. From the moment I contacted them, I received excellent service that was not only quick but also reliable. The customer support team promptly addressed all of my concerns with patience and understanding. They assured me that a new pair of glasses is already in the process of being shipped to me. I am truly impressed with their efficiency and dedication to customer satisfaction. Lensmart has certainly earned my trust and I highly recommend their service to anyone in need of quality eyewear solutions.
Response from LensmartJan 19, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Cher D.
Jan 18, 2025
Great costumer service
Glasses less then a month old. Loose on one side. Missing screw. I contacted lebsmart. They were quick to remedy the issue.
Response from LensmartJan 19, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Britt K.
Jan 18, 2025
They helped me quickly fix my order…
They helped me quickly fix my order when I realized I got the wrong frames
Response from LensmartJan 19, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Rachel
Jan 18, 2025
Great for the price.
I love my glasses. They fit and are great quality.
Response from LensmartJan 19, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Report
Twyla L.
Jan 18, 2025
Amazing experience getting help with an…
Amazing experience getting help with an order. Quickly and easily able to swap out a frame colour on an order I placed!
Response from LensmartJan 19, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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