LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Anzeluka
A lot of great glasses framee. Good service
Response from LensmartFeb 20, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Becky
False advertising. I ordered glasses in Jan 53-16-140 they were delivered but were not the size listed, the nose part was 19, falling off. Contacted them via text as this or email is only option. They assured me I could get another pair and they were smaller, however they arrived and were the same size as the other pair. It's been over a month and I'm still without glasses for work. Do Not waste the time or money on poor quality, falsely advertised and shoddy customer service.
Response from LensmartFeb 20, 2025
Sorry for not giving you a good customer experience! Could you provide your order number? We will check it for you.Lensmart offers a 365-day warranty (warranty will be determined by the date of the parcel signed) covering clear defects in material and workmanship. Please feel free to reach out to us via email at [email protected] or chat on our social media with any questions or concerns. We will try our best to solve the problem for you, thank you for choosing Lensmart!
Alexandra
Gyönyörű szemüveg, gyors szállítás, megfelelő dioptria, imádom!
Response from LensmartFeb 19, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Mary B.
I highly recommend this company if you're looking for cheap yet quality frames. Your prescription matches and in my experience, my glasses fit perfectly. Also, if you accidentally order the wrong glasses, they're kind.Enough to help resolve the issue in a timely manner and make sure that everything is correct before they send out the order. This company goes above and beyond to make sure everything is up to your standard.
Response from LensmartFeb 19, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Marilou B.
The customer service is the best! I made a mistake in my prescription and they happily fixed it for me through messenger! 🫶
Response from LensmartFeb 19, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Bridgette
I was so excited to get my new glasses. There was a little hiccup in the way. My PD was not put in the order. So we got that figured out in no time. These guys are so helpful. Very patient and compassionate.
Response from LensmartFeb 19, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Alungile S.
I love my new pair of spectacles, the lense is clear and the quality of the frame is the best❤️🤭
Response from LensmartFeb 19, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Jasmine C.
Received our order faster than we expected! Love the quality & will be ordering more. Amazing customer service as well!!
Response from LensmartFeb 18, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
