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Lensmart Reviews | Read Customer Reviews of lensmartonline.com

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Health & Medical
Vision & Hearing
Lensmart

LensmartReviews of lensmartonline.com

4.511,249 reviews
Vision & Hearing
5636 birchbay ct. Rancho Cucamonga ca, Rancho Cucamonga, California

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Lensmart4.5

Reviews11,249 About Contact

Overall score

4.5 out of 5

Excellent

Average of 11,249 reviews

Distribution

5★85%
4★1%
3★1%
2★1%
1★12%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(678) 664-9621
lensmartonline.com
[email protected]
5636 birchbay ct. Rancho Cucamonga caRancho Cucamonga, CA 91737

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About Lensmart

By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.

Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lensmartonline.com
Website: lensmartonline.com
Category: Vision & Hearing
Location: Rancho Cucamonga, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lensmart reviews

11,249 approved reviews, newest moderated first

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Dawn H.
Apr 29, 2025
My glasses broke that I have not even…
My glasses broke that I have not even wore yet. When I reached out to customer service they were helpful asked for pictures of the break and if there were any other issues. I explained the arms were a bit to long for me and are issuing a new frame.
Response from LensmartApr 29, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Nancy
Apr 29, 2025
Très bon service reçus
Très bon service reçus
Response from LensmartApr 29, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Szabó-Boros M.
Apr 28, 2025
Gyors kedves ügyfélszolgálat
Gyors kedves ügyfélszolgálat
Response from LensmartApr 29, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Bharat K.
Apr 28, 2025
Great customer service
Great customer service. They take care of little details which is good as they did in my case and made sure I get right fit for my glasses.
Response from LensmartApr 29, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Report
Alisha M.
Apr 28, 2025
One of my glasses was lost in the mail…
One of my glasses was lost in the mail and they made it so easy to talk to them and get a replacement pair on the way for free! Absolutely amazing customer service and the one pair I did receive are beautifully crafted and I love them so much! Will order from again :)
Response from LensmartApr 29, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Rita V.
Apr 28, 2025
Perfect and super modern glasses
Perfect and super modern glasses! The recipe was impeccable and the variety of options is great.The glasses are of great quality, both the ones for vision and the sunglasses.
Response from LensmartApr 29, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Anna J.
Apr 28, 2025
ODPORÚČAM!
The help center was able to help me quickly with my problem. For me, it's a great site. I will definitely order again. I already have three glasses from you at home and they are very high quality.
Response from LensmartApr 29, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Lisa E.
Apr 28, 2025
I love the order I made in the past i…
I love the order I made in the past i just had to buy some more
Response from LensmartApr 29, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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