Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart reviews

11,249 approved reviews, newest moderated first

Stephanie T.
Aug 17, 2025
I couldn’t be happier with my…
I couldn’t be happier with my experience! From start to finish, this company made getting new glasses simple, stress-free, and enjoyable. The selection of frames is fantastic—stylish, durable, and with options for every face shape and personality. I appreciated how easy it was to narrow down choices and find the perfect pair. The customer service really stood out. They were patient, knowledgeable, and genuinely cared about making sure I got exactly what I needed. My order arrived quickly, beautifully packaged, and the lenses were crystal clear with flawless prescription accuracy.
Response from LensmartAug 18, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Alba
Aug 17, 2025
Me cogí dos modelos de gafas de…
Me cogí dos modelos de gafas de Lensmart, una auténtica maravilla, tienen muchísima calidad y los modelos son preciosos, estoy súper contenta con la rapidez del envío y con mis nuevas gafas. Súper súper súper contenta 🥹💕
Response from LensmartAug 18, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Mologadi
Aug 17, 2025
Overall the glasses are amazing
Overall the glasses are amazing, they’re very lightweight which makes them so comfortable for extended periods. I got 3 pairs but only 1 was slightly loose/big so i always have to adjust every 2 seconds but it’s nothing unfixable, an adjustment will fix it. I’m so happy with all 3 pairs regardless and highly recommend them. Shipping is so quick and there’s endless designs to choose from.
Response from LensmartAug 18, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Lori C.
Aug 17, 2025
This company is terrible
This company is terrible! Everything comes from china... The tracking doesnt work, after weeks upon waiting you ask whats going on? Because my tracking hasnt updated in 9 days...oh that was delivered. When? Where? Can you send me an image please? No, we cant! Sorry but our records indicate it was put in your mailbox. Can younplease show me an image? Nope, No proof, No Nothing!!!..Never any tracking, just steal your money and you get zero product in return! Then they jump on here and answer your review like they did nothing wrong and didnt just rob you! This company is seriosly a joke...Steer clear! Scammers!!! Beware!
Response from LensmartAug 18, 2025
We apologize. We've verified with the delivery company multiple times that your package has indeed been delivered to the address you specified in your order. The tracking system shows no anomalies, and the delivery information displayed is successful. You can also use the tracking number for the local delivery location to track your package on the USPS official website, where the delivery information will also show successful delivery. If you truly haven't received it, can you contact the post office to inquire? As long as you provide relevant proof of the anomaly, we will be sure to provide you with a solution. Thank you for your understanding and cooperation. We apologize for any inconvenience. We have verified with the delivery company multiple times that your package has indeed been delivered, and the delivery information confirms this. If you are unable to provide relevant proof, we cannot process your request. Thank you for your understanding.
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Emily P.
Aug 17, 2025
i had a great experience with the whole experience …
i had a great experience with the brand, such great people! super fast shipping and great prices also. would definitely recommend for anyone looking for new eyewear!
Response from LensmartAug 18, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Freda
Aug 17, 2025
Quick response to solving issues…
Quick response to solving the issues with my delivery. Took extra measures for me to get my package.
Response from LensmartAug 18, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Thandolwethu N.
Aug 16, 2025
The glasses are exactly what I wanted.
The glasses are exactly what I wanted.
Response from LensmartAug 18, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Mélina
Aug 16, 2025
Facile de communiquer avec quelqu’un et…
Facile de communiquer avec quelqu’un et d’avoir une réponse rapidement!
Response from LensmartAug 18, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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