LensmartReviews of lensmartonline.com

I'm absolutely in love with my glasses! They're beautiful, and the quality is excellent! They came exactly as the prescription I sent. I bought 8, and I want more! A different one for each day! I had a shipping issue, but the Lensmart team was super helpful and resent another order! So this is a genuine review, and I recommend them because I had a great experience with them.

I’m grateful for the quick and flexible customer-focused attitude. You’re very helpful, and the product selection is both plentiful and high-quality. From now on I’ll order all my glasses from here!

The frames are so beautiful and not heavy when you wear them,I love them so much.

I have always had a great experience with Lensmart! I love the quality of the products they carry. I have bought so many pairs of glasses and love them all.

customer service was very knowledgeable helpful and patient product is perfect

Good customer service and great quality products

I ordered three prescription glasses: one set of sunglasses, one regular eyeglasses set and a photochromic set. The ones that were meant to be photochromic are NOT photochromic. When I contacted the customer service department for assistance they would only ask a single question and repeat the questions every time they responded further delaying any resolution. I only expressed an issue with that particular pair of glasses and a glasses case that was ripping at the folds. They told me to stand out in the sun for two minutes and film the glasses to confirm they do transition under the sun. I did so and sent them a video where the glasses clearly do not darken under the sun. I even placed my hand behind the lens to provide a lighter background that would make it easier to see there was no change in color. I was standing out on the street to get as much sun exposure as possible. Once they received the video, they sent back a screenshot of the video I sent and circled areas where lenses where my hand was not part of the background of the image but rather that black concrete where the color is already black. I have owned glasses with this feature my entire life and even provided a side by side video with an entirely white background where is it immensely clear the glasses do not change color and the pair I've used before does. The still refuse to take responsibility and issue a refund for the glasses I paid for and they did not deliver. I've been corresponding with them for over a month now with no positive results.

Nagyon segitök,nekem orvosolták a problémám,pedig nem volt egyszerö megoldani.Köszönöm.Csak ajánlani tudom öket!