LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Varga F.
I had a good experience, they offer great glasses at affordable prices. Unfortunately, I had a small issue, but the customer service was very helpful.
Response from LensmartNov 8, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Elam G.
Best service❤️
Response from LensmartNov 8, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Cintia K.
This company is really great. We have never bought glasses at such a good price before. My family already buys glasses from here😍and I will too.
Response from LensmartNov 8, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Ildiko H.
Több szemüveget rendeltem különböző célokra eltérő dioptriával. A rendelés után a Lensmart nagyon nagy alapossággal járt utána, hogy pontosan milyen paraméterekkel kérem a szemüvegeket. Több körben egyeztettek velem és korrigáltatták velem a tévedésemet a rendelésnél. Nagyon hálás vagyok, végtelenül korrekt ez a cég!
Response from LensmartNov 8, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Consumer
A cautionary tale for anyone looking to get glasses online. I used Lensmart for progressive lens glasses and was not asked the PD during the purchase process. I simply uploaded my script as advised and away I went. I get the glasses and literally can’t see out of them. Apparently they needed to ask for the PD measurement which they did not, and it was not in the script which I did not know. So they knowingly made glasses that would not fit my face. I’m down $232 and they want me to make at another $us120 to remake the glasses. Do not use!
Response from LensmartNov 8, 2025
Sorry for not giving you a good customer experience! Could you provide your order number? We will check it for you. If you have any questions, welcome to contact our customer service and we will do our best to solve it for you! Thank you very much understanding~
Minenhle R.
I lost my glasses, but Lensmart's customer service turned a stressful situation into a smooth fix. Tget promptly arrived a reshipment of a new pair and kept me updated every step of the way. The only reason not 5 stars is the initial delay in processing my first order. Overall reliable and responsive. Jubu Cirha
Response from LensmartNov 8, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Lefa M.
I changed my mind after I had already purchased my glasses, sent an email and they did not hesitate my glasses and changes were made and I got my two beautiful pairs with my accurate prescription. They have great customer service and quality frames, I am already purchasing more.
Response from LensmartNov 7, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Carol T.
I have placed my order in July & I wanted to ensure that Im ordering the right item because of the order I placed incorrectly the previous time . Mind you I had already paid, so it turned out I didnt choose the correct ones & if there's any one who was supposed to give up on me because of my endleless & everyday queries , its Lensmart . Despite that ,they would still be patient with me to guide me of what I needed to order . I would complaint & tell them Im not prepared to pay extra & they still toook their time to calm & make me understand until of ourse i came to my senses . Eventually I had to pay in the difference & my order has now been dispatched & Im sure ill get the right prescript for my eyes . So I thank them for their patience with me .
Response from LensmartNov 7, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
