LensmartReviews of lensmartonline.com

Lensmart was great to work with. I love my new glasses and even came back for another pair! They are super helpful with questions and go above and beyond to make sure your glasses are perfect for you!

I ordered two pair of glasses from Lensmart. I immediately panicked because I was afraid it was a scam so I went back and canceled my order hoping I was wrong and would get my money back. The next business day, Lensmart contacted me about my order and asked how they could make it right. I just requested to cancel the order and get a refund. They contacted me back right away and told me that my order was canceled and my refund would be in my account within a few days. I was still skeptical but I received another message from them a few days later and my money had been refunded back to my bank account. I hate that scammers have made it so scary to order online but I really appreciate the understanding and the quick customer service from Lensmart. After I’m finished with this review I’m going to place the original order and get some new glasses!

I recently bought four pair of eye glasses from lensmart and they are too good the frames are strong and i got exactly my prescribed lenses i am very happy with the service i got from lensmart my glassses were delivered to me within 10 days.

J’ai commandé mes lunettes chez Lensmart et je suis vraiment impressionnée ! Super qualité, prix abordables et livraison rapide. Je recommande à 100 % !

Horrible experiencia. Más de un mes esperando las gafas. Nadie se hace responsable, aunque pagues seguro, no te sirve de nada. Te hacen dar mil vueltas y hostigarlos a correos para que finalmente admitan que han perdido el paquete. Espantosa gestión de problemas, una inutilidad importante. Por supuesto que tampoco te compensarán por absolutamente nada, a lo mejor te dan un cupón de descuento para tu próxima compra (la cual no existirá porque el primer pedido nunca llegó). Entiendo que los precios sean imbatibles pero no vale la pena tomarse tanto trabajo si al final igual no vale a llegar el paquete. En mi caso, +30 días después tuve que terminar pidiendo devolución, encima te devuelven solo por PayPal (que se queda con un porcentaje del dinero que te ingresan). En resumen, espantoso todo. No compren por nada del mundo. AH, otra cosa: PAGAN LAS REVIEWS POSITIVAS. Osea, no creas nada de lo que leas positivo. Está todo comprado.

I will just start with how fast the delivery was ! And the style and look of my glasses is out of this world. I then noticed that the glasses are very strong and just hug your face. Great great great

Lenssmart has now helped with my refund, November 19th 2025. I purchased two pairs of glasses from this company. They sent one and it was for another person. I cannot get a refund I had shipping insurance and they won't pay me either. I have asked them for help for three weeks in trying to get a refund. Now they are showing one pair was delivered but it was the wrong pair and I have not had anyone help me. They won't ship my glasses or give me a refund. More to follow.... I have been trying for 3 weeks to get someone to help me, I provided all the information they requested with pictures, and still I cannot get help

I love to try all the new styles and I get so many compliments, gold is my go to and I love all the different varieties that I can choose from. Definitely would love to try and order more, and order some for my daughters.