Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart reviews

11,249 approved reviews, newest moderated first

Amy- R.
Nov 18, 2025
Misleading pictures and descriptions
Glasses look great online. Pictures and descriptions are misleading to the product you receive. Poor communication back and forth (could be the cause of a language barrier) Will 100% not order again.
Response from LensmartNov 19, 2025
We apologize for the inconvenience. The lenses shown in the website images are the lenses that come with the frame. Once you select a custom lens specification, the lenses in the frame will be replaced with the lenses you selected. If you want the non-prescription lenses that come with the frame shown in the images, you need to select "frame only" to purchase. Thank you for your understanding.
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Leila
Nov 18, 2025
I got the amazing privilege of…
I got the amazing privilege of receiving glasses from Lensmart. They are high quality,fit perfectly and have beautiful designs. The lenses don't hurt my eyes and they even came with a case and lens wipe!! I ould highly recommend.
Response from LensmartNov 19, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Kia
Nov 18, 2025
Glasses arrived quickly and the quality…
Glasses arrived quickly and the quality is amazing. Will definitely be purchasing from them again!
Response from LensmartNov 19, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Sinethemba D.
Nov 18, 2025
Affordable, good quality glasses
The glasses are affordable, easy to order and the quality is good. The order came quickly as well.
Response from LensmartNov 19, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Nonhlanhla
Nov 18, 2025
I have ordered glasses 2 times with…
I have ordered glasses 2 times with Lensmart, at first when i ordered i had no idea of adding my prescriptions and tint , then i ordered for the 2nd time when my glasses arrived i realised that they had cracks due to hallowen packaging, i then inboxed Lensmart Facebook page, they replied immediately and asked questions and guess what am receiving new pair of glasses soon for free and got promotion code on top, am really happy and buying again soon
Response from LensmartNov 19, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Lipka K.
Nov 18, 2025
they are very nice and cute
they are very nice and cute
Response from LensmartNov 19, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Antonia
Nov 18, 2025
Lensmart is an online store with modern…
Lensmart is an online store with modern frames and affordable prices, appreciated for its variety and stylish designs.
Response from LensmartNov 19, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Botlhale K.
Nov 18, 2025
I ordered 3 pairs of prescription…
I ordered 3 pairs of prescription glasses, 1 being a pair of sunglasses. I am very impressed. All I had to do was upload my prescription and choose my frames. All 3 glasses are perfect, I can now see perfectly after a whole year without glasses because the local optometrist was way too pricey. Lensmart frames are great quality! Nothing different from the designer frames one would spend an arm and a leg on. My 2 year old has grabbed them off my face a few times and I was always scared she’d break them but she didn’t. They’re quite strong. They also feel great on my face, not too heavy which allows me to do my daily activities without even realising they’re there. Definitely ordering more frames from Lensmart!
Response from LensmartNov 19, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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