LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Kassandra B.
They’re very good with their response time, helped me with exactly what I needed no problem or issues at all. Right to the point, and problem solved.
Response from LensmartDec 26, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Chasidy
Great customer service and quality eyewear
Response from LensmartDec 26, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
jessica S.
Such a great experience with lens mart!!! my glasses came super fast and are such good quality!! They look exactly like the photo online and the quality is unreal! Super stylish, comfortable, and affordable!! I love my glasses from Lensmart and will 100% be getting more soon!
Response from LensmartDec 26, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
JenniM
Ich kann nur warnen! Meine Ware ist nie angekommen, der Paketdienst hat es auf sich genommen und erneut frei gegeben zum erneuten Versand, dieser wurde aber von Lensmart nie getätigt. Da Klarna pausiert wurde. Da die Ware aber nicht angekommen, kann ich ja eine Bestellung nicht abschließen und als erfolgreich abschließen. Ein ewiges im kreis drehen. Dann wurden mir Versandkosten von 7,28€ in Rechnung gestellt. Service wiederholt sich eher frech, erklärt aber nichts plausibel, ständiges hin und her für Wochen. Evtl. Sprachbarrieren. Also im Ausland bestellen gibt nur Ärger. Kann ich somit nicht empfehlen.
Response from LensmartDec 26, 2025
We apologize for the unpleasant shopping experience. The tracking information shows your package was refused and returned. We were willing to arrange a replacement package for you. However, you declined our offer and requested a refund. We respect your wish and have processed your refund according to our policy. Before processing the refund, we confirmed the amount with you. The package had already been shipped, and we cannot refund the shipping fee; this was confirmed with you, and we only processed the refund with your consent. You have now received your refund. If you have any further questions, please feel free to contact us. Thank you for your understanding.
Chrissy
This is my third pair of glasses. I love Lensmart!!! Affordable glasses, great quality and tons of compliments! Highly recommend. Can’t wait to buy another pair!!!!
Response from LensmartDec 26, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart
Alex T.
Nagyon elégedett vagyok a Lensmart kínálatával illetve munkatársuk kiemelkedő bánásmódot tanúsítottak felém. Csak ajánlja a lensmart csapatát és bármi probléma van a szemüveggel mindig segítőkészen a vásárlóknál és mielőbb tudom és megoldást találni. Hálás vagyok érte, hogy ennyire gördülékeny az ügyintézés.
Response from LensmartDec 26, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Hétköznapjai SM B.
Nagyon elégedett vagyok a Lensmart kínálatával illetve munkatársuk kiemelkedő bánásmódot tanúsítottak felém. Csak ajánlani tudom a lensmart csapatát és bármi probléma van a szemüveggel mindig segítőkészen állnak a vásárlókhoz és mielőbb segítenek és megoldást találnak. Hálás vagyok érte hogy ennyire gördülékeny az ügyintézés.
Response from LensmartDec 26, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Brenda N.
I had an issue in terms of differentiate between US and South African rands, I made payment and only to find that it was expensive, however I requested my order to be cancelled and be refunded, so the order is cancelled and am expecting my refund in 3 to 5 business working day. Am definitely going to come back.
Response from LensmartDec 26, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
