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Lensmart Reviews | Read Customer Reviews of lensmartonline.com

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Health & Medical
Vision & Hearing
Lensmart

LensmartReviews of lensmartonline.com

4.511,249 reviews
Vision & Hearing
5636 birchbay ct. Rancho Cucamonga ca, Rancho Cucamonga, California

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Lensmart4.5

Reviews11,249 About Contact

Overall score

4.5 out of 5

Excellent

Average of 11,249 reviews

Distribution

5★85%
4★1%
3★1%
2★1%
1★12%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(678) 664-9621
lensmartonline.com
[email protected]
5636 birchbay ct. Rancho Cucamonga caRancho Cucamonga, CA 91737

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About Lensmart

By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.

Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lensmartonline.com
Website: lensmartonline.com
Category: Vision & Hearing
Location: Rancho Cucamonga, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lensmart reviews

11,249 approved reviews, newest moderated first

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thuso E.
Jan 4, 2026
Impressed with lensmart glasses
Got my glasses from lensmart and I am quite impressed with the delivery time. The glasses I ordered are soo awesome and their frames are light and of a good quality. The prices are incredibly reasonable for the style they offer and also for their prescription glasses. Looking forward to getting more glasses from them
Response from LensmartJan 5, 2026
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Kiara R.
Jan 4, 2026
I love the glasses
I love the glasses. Everytime was perfect🫶🏻
Response from LensmartJan 5, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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leechelle lee L.
Jan 4, 2026
Good service & the glasses is extreme…
Good service & the glasses is extreme quality 👏🏻👏🏻👏🏻 .
Response from LensmartJan 5, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Nazeemah
Jan 4, 2026
Happy with my purchase
I am 100% happy with my glasses, the fit is perfect and the quality is truly of great satisfactory. I would like to order a second pair soon, my only concern is the courier company which was really disappointing. I have already recommended Lensemart to a few friends and families and will continue to do so.
Response from LensmartJan 4, 2026
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Sandy
Jan 4, 2026
options
They made sure I knew all my options before letting me make a choice.
Response from LensmartJan 4, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Sharon M.
Jan 3, 2026
Stay away from this company
Stay away from this company. First order, lost. But they refunded. Second order (placed before they lost the first order).... also lost. Promised a refund.... never received it! Multiple emails back and forth, but now they won't even respond. SCAM SCAM SCAM Got a response from Lensmart.... basically a re-hash asking if I'd done this or if I'd done that..... I have. And I've been promised a refund which I have not received. My negative review stands.
Response from LensmartJan 4, 2026
We apologize for any inconvenience. We have responded to all your emails. We noticed that you added the "Worry-Free Delivery" protection to your order. Please note that Seel is the dedicated partner responsible for handling any shipping-related issues under this protection plan. Based on the information we have, your package now meets the criteria to file a claim. Have you contacted your insurance company? If you encounter any problems during the claim process, please feel free to contact us. We will actively assist you. Thank you for your cooperation.
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Anita S.
Jan 3, 2026
helpful crew
helpful crew, quick delivery, good quality glasses
Response from LensmartJan 4, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Petr D.
Jan 3, 2026
Great service and above all professional support.
Our family has been shopping at Lensmart for a long time and we are very satisfied with the perfect processing of all orders. In addition, and I want to appreciate this very much, they have perfect support and quick solutions to questions. Thank you very much for Lensmart and I will only recommend it. Thank you Czech: Na Lensmart nakupujeme rodina delší dobu a jsme velmi spokojeni s perfektním zpracováním všech objednávek. Navíc a to chci velmi ocenit mají perfektní podporu a rychlé řešení dotazů. Moc děkuji za Lensmart a budu jen a jen doporučovat. Děkuji
Response from LensmartJan 4, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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