LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing11,249 approved reviews, newest moderated first
Five Five F.
Beautiful frames and accurate glasses, fast delivery and good comunication. I love all my glasses from Lensmart, I'll keep buying!
Response from LensmartJan 10, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Angelika T.
Lensmart handled my issue incredibly fast and professionally — great customer service and a smooth experience.
Response from LensmartJan 10, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
NaomiM K.
I'm happy with the specs and the deal I got from the company. I wanted good frames and lances that fits me well and lensemart did just that , to the lensemart team thank you for always being there for answering my emails on time. The service team helped me get exactly what I was looking for.
Response from LensmartJan 10, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Trice
I have been buying Eyeglasses from this company for a very long time. They stand behind their eyeglasses if there is a problem, they have great customer service that will try their best to resolve the issue..
Response from LensmartJan 10, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Lenora A.
The order was shipped back insufficient address they have been very helpful in getting my replacement order for (4) four pairs of glasses and i ordered an additional (3) three pairs after this situation. I am waiting as patiently as i can to receive my orders. I have ordered three different pairs from them in prior years and i absolutely loved and still love them . I am excited to receive my new pairs111
Response from LensmartJan 10, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Daphney P.
i love my glasses!
Response from LensmartJan 10, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Susan J.
Paid for express shipping which they said my order would be here by the end of today. Yeah right. It was still in China 24 hrs ago, no need to lie to me I really feel they should be honest and give me back my money I paid for express. I will NEVER trust these people EVER again. DHL said they would be leaving it by the front door.
Response from LensmartJan 10, 2026
Sorry for not giving you a good customer experience! Could you provide your order number? We will check it for you. If you have any questions, welcome to contact our customer service and we will do our best to solve it for you! Thank you very much understanding~
Nani
Customer service was very helpful. I had an issue and they were able to provide a solution! Thank you!
Response from LensmartJan 9, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
