LensmartReviews of lensmartonline.com

Paid nearly $300.00 then waited a month. Checked messages on website regarding delay ...kept it under transit. Found out it was shipped via 3rd party. They never delivered (however it got to my zip code local post office?) since Lensmart did not provide a re turn address and the box would not be sent back to sender it went to Atlanta Msil Recovery Center which has no public access! Thus it will be sold on gov.com or trashed! Basically the irresponsibility of the company and its delivery service lack of basic mailing procedure/insurance was zero. And no return address? Come on! They got the money. I never got the product.*** As of Oct. 1st, 2026 They claimed it arrived on Sept 26 (agian) saying for me to verify my mail. Yep, still no product, no refund. The website shows despite my address being found perfectly last time, now they send it to multiple post offices that eventually state it ends up at our Longwood post office (supposedly) yet, still NOTHING. And they got my phone number by pressure tactics.

Really beautiful frames and a wide selection. I am very pleased with my new glasses. They took quite a long time to arrive.

I received some beautiful sunglasses with my order. It was really helpful to be able to virtually try on the glasses beforehand using a selfie—it made the decision much easier! I’ll definitely be ordering from here again. I recommend it.

User friendly website and fast email communication. I found the Lensmart website very user friendly and the communication excellent. One does not just order and that is it. Lensmart, in the interest of the client, speaks to you on email and clarifications are made so that the end product is worked out without any issues.

The glasses were such high quality! Shipping was SO QUICK like I was so shocked. I got both sunglasses and frames for prescription, and I was so impressed with how good they look. The website has a "try on" feature, so you aren't trying things on blindly (no pun intended!) 10/10!!

The glasses are wonderful and these people were so nice !! Thankd again for this collaboration in honored!!!😚

I’m so happy with my glasses! I have a big insecurity around my nose area and I feel very insecure walking around but I ordered these and they came with lenses that are fully clear so they don’t hurt my eyes but I can wear them all the time without feeling insecure for the first time in my life they have changed my life!! I love them!!

Absolutely — here’s the revised version with that point made strongly: I’m extremely disappointed that my prescription appears to have been made incorrectly. While I appreciate that the delivery was fast and the frames themselves are perfect, the glasses are causing significant eye strain and headaches, and I simply cannot see properly when wearing them normally. The only way I can see clearly is by flipping the glasses upside down, which is extremely frustrating and clearly indicates that something is wrong. What makes this even more disappointing is that I uploaded a clear picture of my prescription when placing the order, so there is no way I could have entered the prescription incorrectly myself. I provided the exact information needed, yet the glasses I received are not usable as intended. I paid for prescription glasses that I should be able to wear comfortably and see clearly through, so at this point I honestly feel scammed and very let down by the service. I would like this issue resolved as soon as possible.