LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Natalie
I absolutely love my new glasses! Also my mom really enjoys hers ♥️ Been loving the design and the quality!
Response from LensmartMar 23, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Somisa M.
I had an amazing experience and shopping here was so easy , love the option of being able to attach my prescription
Response from LensmartMar 23, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Mckenzie F.
I purchased my first pair of glasses and I will forever be ditching getting glasses at the eye doctors ever again! The lenses are very affordable I highly recommend and will definitely be purchasing more glasses in the future!!
Response from LensmartMar 23, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Elle
Do not order from them. There were problems with ordering, customer service, and shipping. I placed an order in February 13, 2026 and today is March 21, 2026. I have yet to receive my order. They send your package using DHL Express and refuses to provide a tracking number. This company is a 0 out 10 and I do NOT recommend!
Response from LensmartMar 23, 2026
Sorry for not giving you a good customer experience! Could you provide your order number? We will check it for you. If you have any questions, welcome to contact our customer service and we will do our best to solve it for you! Thank you very much understanding~
Lauren
Absolutely fantastic, service! Quality is amazing too, fantastic customer service
Response from LensmartMar 23, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Lucie
Brýle jsou levné a kvalitní. Rychlé dodání domů :)
Response from LensmartMar 23, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Ádám S.
Rendeltem egy szemüveget receptre. A szemüveget a kézbesítési időre meg is kaptam. Majd észre vettem, hogy homályosan látok.. A reklamációmat megelőzve bevittem egy optikába bevizsgálni a szemüveget, hogy ne úgy reklamáljak, hogy esetleg elnéztem valamit. A bevizsgálás megerősített abban, hogy a szemüveg PD értéke nem lett jó. Írtam is az ügyfélszolgálatnak, ők csak annyit mondtak, küldjek nekik egy videót a bevizsgálásról, amit meg is tettem. Majd azt mondták a bevizsgálás nem volt jó, és esetleg ismételjük meg még1x... Többször is bevizsgáltuk a szemüveget, ugyan úgy rossz értéket kaptunk a PD értéket nézve.. Sajnos, semmit nem ismertek el belőle, és még a rendelőt nézik hülyének. Borzasztóan nagy csalódás. Nagyjából 20 emailt követően sem lett megoldás... Egyáltalán nem rugalmasak, és nem tarták magukat a leirtakhoz.
Response from LensmartMar 23, 2026
We sincerely apologize for the negative customer experience. We have forwarded your situation to our customer service team, and they will prioritize your order. If you have any questions, please feel free to contact our customer service, and we will do our best to resolve the issue for you! Thank you very much for your understanding.
hallejay M.
I had my glasses sent back to them due to the tracking information not written properly or they couldnt find idk how that happened as it isn't the first time using that address but I contacted them through Facebook within 24 hrs I got a response the day after they suggested to reship the items today I got the confirmation my order was reshipped so I would say a total of 7 buisness days for everything customer was good and I thank you
Response from LensmartMar 23, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
