By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
lensmartonline.com
Website
lensmartonline.com
Category
Vision & Hearing
Location
Rancho Cucamonga, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Amazing choice and great quality glasses. Absolutely loving them!
Response from LensmartMar 27, 2026
Thank you for your review.
Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart!
IB
Ich B.
Einfach nein
Einfach nein! Produkt absolut mangelhaft. Ausflüchte, entschuldigen, fadenscheinige Erklärungen und sinnlose Rückfragen und am Ende die Aussage, dass ich nur gegen ein anderes Produkt tauchen könne und dann die Rücksendekosten des mangelhaften Produktes tragen müsste! NEIN, Sachmangelhaftung ist was anderes! Dieser Händler handelt in Deutschland und verhält sich wider deutschem Gesetz! Preis hin oder her, wenn’s Schwierigkeiten gibt, ist man hier verloren. Also Brille in die Tonne! Nie wieder! Besser zu Firmoo, die bieten ähnliche Preise und wesentlich besseren Kundenumgang.
Response from LensmartMar 27, 2026
We sincerely apologize for the negative customer experience. We have forwarded your situation to our customer service team, and they will prioritize your order. If you have any questions, please feel free to contact our customer service, and we will do our best to resolve the issue for you! Thank you very much for your understanding.
HS
Holly S.
I had a great experience ordering my…
I had a great experience ordering my glasses. The selection was excellent, and the ordering process was simple and straightforward. I’ll definitely be ordering again!
Response from LensmartMar 26, 2026
Thank you for your valued review.
We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
CV
Candice van W.
Happy customer from South Africa
The glasses I received were well made and very comfortable to wear as they made it according to my eye test results. The team responded to my emails quite fast and service was excellent. I can’t wait to buy a few more pairs as they are stylish and affordable.
Response from LensmartMar 26, 2026
Thank you for your review.
Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart!
HE
Heather
First Time Order/Excellent Customer Service
This was my first time ordering from Lensmart. The ordering process was smooth, and I was happy with my purchase. I then experienced an issue with a side piece on my frames. Customer service was fantastic. Once they understood the issue, they sent a replacement pair of glasses. I will definitely consider buying from Lensmart in the future.
Response from LensmartMar 26, 2026
Thank you for your valued review.
Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
VI
Vijay
Lensmart …. Great products, service and price!
I recently ordered a pair of glasses from Lensmart, and I couldn’t be happier with the entire experience. From start to finish, everything was smooth, efficient, and exceeded my expectations.
The website was easy to navigate, with a wide selection of stylish and affordable frames. The virtual try-on feature was especially helpful in narrowing down my choice. Ordering was simple, and I appreciated the clear updates throughout the process. The prices are fantastic—far better than I’ve seen with many other companies—and the selection is impressive, with plenty of great options to choose from.
What really stood out to me was the customer service. I had a couple of questions before and after placing my order, and the support team was incredibly responsive and helpful. They replied quickly, were friendly and professional, and made sure all my concerns were addressed right away. It made the whole experience feel very reassuring.
When my glasses arrived, I was genuinely impressed. The quality of both the frames and lenses is excellent—lightweight, comfortable, and exactly as described. The prescription was accurate, and my vision was perfect immediately.
Overall, this was a fantastic experience, and I would highly recommend Lensmart to anyone looking for affordable, high-quality eyewear backed by excellent customer service. I will definitely be ordering from them again
Response from LensmartMar 26, 2026
Thank you for your valued review.
Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
AV
Avrille
It took a little bit longer to receive…
It took a little bit longer to receive my item, but it was worth it! I really love the style of this glasses. So much more than I expected!
Response from LensmartMar 26, 2026
Thank you for your review.
Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart!
BA
Brooklyn A.
Stylish AND Affordable
The glasses from Lensmart are so stylish and comfortable! I don’t have any issues with them slipping or sliding, they stay in place and feel great. They have perfect staple options, as well as so many fun trendy glasses at an affordable price. I love how they elevate every outfit. I definitely need more! :)
Response from LensmartMar 26, 2026
Thank you for your valued review.
We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!