LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Analise G.
I love how user-friendly the site is! The customer support team was also super quick to help me out. Can’t wait to finally try on my new frames!
Response from LensmartMar 31, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Donna C.
ORDER NUMBER C26022899100545444 I ordered my reading specs on February 28th. Waited ages then contacted customer service to see what the delay was. They replied 27th of March that they didn't have my PD on the uploaded prescription, if I hadn't chased this up I'd never have known as they didn't have the decency to contact me. I've checked my order since replying with my PD details and still it's not ready. At present I'm not a happy customer. Lensmart please can you resolve mumy complaint as soon as possible.
Response from LensmartMar 31, 2026
We sincerely apologize for the negative customer experience. We have forwarded your situation to our customer service team, and they will prioritize your order. If you have any questions, please feel free to contact our customer service, and we will do our best to resolve the issue for you! Thank you very much for your understanding.
セノオオ
Good customer service. They responded quickly and helped resolve my issue.
Response from LensmartMar 30, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Julia R.
the glasses feel like a really good quality and i know gonna last me years ❤️
Response from LensmartMar 30, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
mems
Amazing!!! Love the fit and the material! Best glasses online!:)
Response from LensmartMar 30, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
FredericC
At first I ordered a standard frame with only my distance correction and, for $50 I was impress. Then I ordered a progressive pair which were an absolute junk: top of the lenses distance correction was for a few mm at the top, the PC-monitor was blurry all the way right and left and down to the reading area which required bringing the material about 8 inches from my nose. Customer service told me my PD was wrong and I felt that maybe they were right...I paid an additional $75 for a new set of progressive lenses which were NOW following THEIR evaluation of my PD. Another complete piece of junk even worst than the previous ones. They offered a 50% reimbursement if I would return the pair. Why would I pay again (to china you can imagine the price) to get 50% of $100...NO REAL PROGRESSIVE CAPABILITIES AND NO TRUE CUSTOMER SERVICE AND NOT EVEN FOLLOWING THEIR POLICIES.
Response from LensmartMar 30, 2026
We sincerely apologize for the negative customer experience. We have forwarded your situation to our customer service team, and they will prioritize your order. If you have any questions, please feel free to contact our customer service, and we will do our best to resolve the issue for you! Thank you very much for your understanding.
Velma
Clear communication, good costumer service and their patience made this experience unique. Thank you for your service
Response from LensmartMar 30, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Lynn D.
I recently bought my eyeglasses from Lensmart and I am very impressed! The ordering process was simple, the prices were affordable, and there were so many beautiful frame options to choose from. My glasses arrived on time and the quality exceeded my expectations. They fit perfectly and the lenses are very clear and comfortable to wear. I would definitely recommend Lensmart to anyone looking for stylish and affordable glasses with great service. I will definitely be ordering again! 😊👓
Response from LensmartMar 30, 2026
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
