LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Sophie T.
Lensmart were great when I messaged about a pair of glasses being faulty, they immediately responded and resolved the situation by giving me a brand new pair
Response from LensmartApr 16, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
George S.
I ordered prescription glasses from this company, but they were made incorrectly and do not match the prescription provided. Instead of resolving the issue, they delayed the process and requested unnecessary proof, after proof, after proof. This is not a change-of-mind return — the item is faulty and not as described. Very disappointing experience. I would strongly advise caution when ordering prescription products from this seller, especially internationally, as resolving issues can be extremely difficult.
Response from LensmartApr 16, 2026
Sorry for not giving you a good customer experience! Could you provide your order number? We will check it for you. If you have any questions, welcome to contact our customer service and we will do our best to solve it for you! Thank you very much understanding~
Rachel
The glasses are such good quality! Absolutely love both pairs I received. Shipping was super fast as well.
Response from LensmartApr 16, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Priscilla
I’ve ordered four pairs of glasses from Lensmart, and I can honestly say they’ve exceeded my expectations every time. The quality is amazing and durable. They’ve held up better than pairs I’ve purchased from my optometrist or traditional eyewear stores. The lenses are clear, the frames feel high end, and everything fits perfectly. For the price, you really can’t beat it. I’ll definitely keep coming back for more!
Response from LensmartApr 16, 2026
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Szilvia H.
Nagyon elégedett vagyok a rendelt bifokális szemüvegemmel. Tökéletesen látok vele. Rengeteg keret közül lehet választani, egyedi stílusban is. Probléma esetén gyorsan reagálnak és segítőkészek. Már meg van a következő rendelésem.
Response from LensmartApr 16, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Glenda A.
I ordered the wrong lenses for my glasses and I messaged Lensmart about my mistake. They took care of everything with ease and care. I am very pleased with my overall experience. I would strongly recommend everyone to try them. They have a great selection of eyewear.
Response from LensmartApr 16, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Bri
Great customer service! Very quick to respond and to get things fixed!
Response from LensmartApr 16, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
BriAnna
I love Lensmart! Their customer service is unmatched! And their prices make for guilt free shopping which is a total win for me!
Response from LensmartApr 16, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
