Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart reviews

11,249 approved reviews, newest moderated first

Trust P.
Oct 9, 2026
Horrible quality
Horrible quality, didnt follow the prescription, the frame is badly done and the glasses look ridiculous in general, nothing as a photo . The site doesbt mention that all prices are in USD, even though you stated you are in Canada. Only after payment you realize that the prices are not in CAD. The order number was C26092651555649977.
Response from LensmartOct 9, 2026
Sorry for not giving you a good customer experience! Could you provide your order number? We will check it for you. If you have any questions, welcome to contact our customer service and we will do our best to solve it for you! Thank you very much understanding~
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Jillian B.
Oct 8, 2026
This company is a scam
This company is a scam. I purchased glasses and when I received them (late), I could not see out of them. I returned them as they said they would refund me or remake them. Now they refuse to do either. They said the prescription was not complete to which I responded, then how/why did you make them? They want more money from me to make them and refuse to refund me.
Response from LensmartOct 9, 2026
Sorry for not giving you a good customer experience! Could you provide your order number? We will check it for you. If you have any questions, welcome to contact our customer service and we will do our best to solve it for you! Thank you very much understanding~
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Amelia T.
Oct 8, 2026
The glasses are great!!
The glasses are great!!! They go well with many outfits... they are very substantial and made of high-quality material. Plus, they were packed very securely, so there was no chance of them getting damaged during shipping. I highly recommend them!!💋♥️
Response from LensmartOct 9, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Linnea U.
Oct 8, 2026
Best customer service!
I liked all of the glasses and they are my everyday wear!
Response from LensmartOct 9, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Nkumbulo H.
Oct 8, 2026
Im blow away with quality of the…
Im blow away with quality of the glasses and prescriptions are will met. Thank you for providing such quality
Response from LensmartOct 9, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Mhelika C.
Oct 8, 2026
Expérience 5* j’ai adoré naviguer sur…
Expérience 5* j’ai adoré naviguer sur le site ! Réception de mes lunettes super rapide et surtout la qualité est incroyable ! Je met des lunettes au quotidien j’ai donc besoin de pouvoir les accessoiriser avec mes tenues et c’est chose faite 🖤
Response from LensmartOct 9, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Vanessa J.
Oct 8, 2026
Great quality and beautiful design
I am in LOVE with the glasses i got for myself! So beautiful, perfectly made and a good quality! I am getting another pair for sure, huge recommendations ✨🤍!!
Response from LensmartOct 9, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Keitumetse Itumeleng J.
Oct 8, 2026
Lensmart is number one so don’t hesitate to use them you won’t regret
I had a great experience with the service I got and I am so happy with my glasses and will definitely comeback for more and also the process of my refund was a smooth one and the person that was assisting me with the refund was best and I will definitely recommend Lensmart
Response from LensmartOct 9, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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