LensesrxReviews of lensesrx.com

I am so satisfied with the service. You have your customer at heart ♥️ in all that you do. So professional, kind, considerate, knowledgeable. You all did everything in excellence. Thank you for everything

I needed them quickly. They were delivered to me in 7 Businesses day. I love them. Nice frames, great lenses. I will definitely purchase another pair. Maybe this time I will get a pair of sunglasses. What can I say but Thank You for your services.

Good quality and customer service. Will recommend.

I hate eyeglass frames that are heavy. About 12 years ago, I discovered Silhouette brand eyeglass frames that are super-lightweight and made in Austria. It's hard to find brick & mortar shops in the U.S. that sell the Silhouette brand and very few of those carry Silhouette's full-rim style frames. The last pair of Silhouette frames I bought in early 2010 lasted with daily, all-day use until late 2021 when I accidentally leaned my elbow on them and broke them. If it weren't for my clumsiness, they'd still be going strong. So, when I needed new frames, I only wanted the same comfortable, lightweight Silhouette brand. After finding no stores within 75 miles that carry Silhouette full-rim frames, I hesitantly resorted to an internet search. After comparing multiple sellers, I found that LensesRx.com had the largest selection of Silhouette styles, colors, and size ranges. After deciding which particular frames I wanted to try, I then compared pricing among several different online sellers. LensesRx pricing was significantly lower than the competition and I had to wonder if these were indeed genuine Silhouette frames. I decided to take a chance and I ordered 3 different colors for "at home frame try-on". I chose their very reasonably priced expedited shipping called "moderate shipping speed" rather than the slower standard shipping or their costly rush shipping. For a low $8.99 shipping charge, my 3 pairs of eyeglass frames quickly arrived in just 4 days. Still skeptical, I began opening the box wondering if what I'd received would be genuine Silhouette frames or some cheap counterfeit. To my total delight, I had received three pairs of genuine Silhouette Illusion SPX full-rim frames in pristine condition, including all their factory wrapping, their branded hard-shell case and wrapped, branded cleaning cloth, each in their own original box from the manufacturer, just as I'd get when buying in person at retail. Out of the three colors I tried, I only liked one color, so wanted to return or exchange one or both of the other two. Expecting a hassle, I contacted LensesRx to initiate the return. I lucked out and spoke with a wonderful rep named Max who could not be more knowledgeable, efficient, or more pleasant. According to Max, the return would be hassle free and with no shipping cost to me. I was so pleased with the great service, easy return policy, no return shipping cost, and the value of what I had received for the price, that I decided to exchange the frames rather than return them for a refund. I sent the two frames back free of charge using the prepaid label that Max provided me. In return, for no extra shipping costs, LensesRx sent me out 2 replacement pairs of frames, in the color I liked. Once again, the replacement pairs arrived quickly, in pristine condition, and with all of the original manufacturer's components. I still cannot believe that I received 3 pairs of expensive, genuine, Silhouette frames each for a very reasonable price that was far lower than the MSRP, and I still can't believe the incredible, efficient, stress free service I received in dealing with LensesRx.com. Not knowing what to expect, I had only ordered the frames with no prescription lenses involved. When I took them to a local high-end optical shop to have the lenses made, they immediately recognized the Silhouette brand. When I told the owner of the local shop what I had paid for the frames from LensesRx, she was astounded by the great price I'd paid for such a premium brand. Based on this entire experience, I would absolutely buy from LensesRx again and I would not hesitate to recommend them to others, or next time to have my lenses made by them as well. Everything about this experience was first class and top notch. Thank you, Max and LensesRx!!! What a great way to run a business!!!!!

I have been purchasing lenses here for a number of years! i love lenses.com, everyone there is so kind and helpful. One of the technicians called me personally to answer a few questions. The selection of lenses is amazing and the finished product is perfect! i love lenses.com.

I sent my glasses to them to replace the lenses and when they returned i was having a hard time reading i had asked for wrong lens contacted them and i needed a progressive lens so i returned them and they replaced lens just got them back today and there great just perfect.

Easy to use and lot's of choices great deals and awesome base prices !

First pair was good, this pair should be just amazing! Great experience affordable price.