Skip to content

Animals & PetsAnimal Health, Animal Parks & Zoo, Cats & Dogs
Beauty & Well-beingCosmetics & Makeup, Hair Care & Styling, Personal Care
Business ServicesAdministration & Services, Associations & Centers, HR & Recruiting
Construction & ManufacturingArchitects & Engineers, Building Materials, Chemicals & Plastic
Education & TrainingColleges & Universities, Courses & Classes, Education Services
Electronics & TechnologyAppliances & Electronics, Audio & Visual, Computers & Phones
Events & EntertainmentAdult Entertainment, Children's Entertainment, Clubbing & Nightlife
Food, Beverages & TobaccoAgriculture & Produce, Asian Grocery Stores, Bakery & Pastry
Health & MedicalClinics, Dental Services, Diagnostics & Testing
Hobbies & CraftsArt & Handicraft, Astrology & Numerology, Fishing & Hunting
Home & GardenBathroom & Kitchen, Cultural Goods, Decoration & Interior
Home ServicesCleaning Service Providers, Craftsman, House Services
Legal Services & GovernmentCustoms & Toll, Government Department, Law Enforcement
Media & PublishingBooks & Magazines, Media & Information, Photography
Money & InsuranceAccounting & Tax, Banking & Money, Credit & Debt Services
Public & Local ServicesEmployment & Career, Funeral & Memorial, Housing Associations
Restaurants & BarsAfrican & Pacific Cuisine, Bars & Cafes, Chinese & Korean Cuisine
Shopping & FashionAccessories, Clothing & Underwear, Clothing Rental & Repair
SportsBall Games, Bat-and-ball Games, Bowls & Lawn Sports
Travel & VacationAccommodation & Lodging, Activities & Tours, Airlines & Air Travel
UtilitiesEnergy & Power, Oil & Fuel, Water Utilities
Vehicles & TransportationAir & Water Transport, Airports & Parking, Auto Parts & Wheels

All categories Browse by state

Companies How it works For businesses

Search companies/

Menu

Search companies

All companies
Companies by state
How it works
For businesses

Categories

Animals & Pets
Beauty & Well-being
Business Services
Construction & Manufacturing
Education & Training
Electronics & Technology
Events & Entertainment
Food, Beverages & Tobacco
Health & Medical
Hobbies & Crafts
Home & Garden
Home Services
Legal Services & Government
Media & Publishing
Money & Insurance
Public & Local Services
Restaurants & Bars
Shopping & Fashion
Sports
Travel & Vacation
Utilities
Vehicles & Transportation

Customer reviews of businesses across the United States, so the next customer knows who they are dealing with.

About

About Five Star Index
How it works
How scores work
Contact

Community

Write a review
Review guidelines
All companies
Companies by state

For businesses

Claim your listing
Respond to reviews
How listings work

Categories

Animals & Pets
Beauty & Well-being
Business Services
Construction & Manufacturing
Education & Training
Electronics & Technology
Events & Entertainment
Food, Beverages & Tobacco
Health & Medical
Hobbies & Crafts
Home & Garden
Home Services
Legal Services & Government
Media & Publishing
Money & Insurance
Public & Local Services
Restaurants & Bars
Shopping & Fashion
Sports
Travel & Vacation
Utilities
Vehicles & Transportation

© 2026 Five Star Index. Reviews are the opinions of their authors, not of Five Star Index.

Terms of use
Privacy policy
Review guidelines
Contact

LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

Home
Health & Medical
Vision & Hearing
LensDirect.com

LensDirect.comReviews of lensdirect.com

4.711,626 reviews
Vision & Hearing
401 Franklin Ave, Garden City, New York

Call Directions Website

LensDirect.com4.7

Reviews11,626 About Contact

Overall score

4.7 out of 5

Excellent

Average of 11,626 reviews

Distribution

5★87%
4★4%
3★2%
2★2%
1★6%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 536-7111
lensdirect.com
[email protected]
401 Franklin AveGarden City, NY 11530

Call Directions

About LensDirect.com

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.

LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: lensdirect.com
Category: Vision & Hearing
Location: Garden City, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 59% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Vision & Hearing, New York

CompanyRatingReviews

EuroOptica™
Vision & Hearing · New York, New York
Excellent
79 reviews
79
Modern Day OptX
Vision & Hearing · New York, New York
Excellent
19 reviews
19
Contact Lens King Inc.
Vision & Hearing · Champlain, New York
Excellent
3,141 reviews
3,141
Väri Eyewear
Vision & Hearing · Port Washington, New York
Excellent
64 reviews
64

Call the company Directions Write a review

LensDirect.com reviews

11,626 approved reviews, newest moderated first

Sort

Apply

xthebear
Oct 15, 2020
I made a mistake typing in my…
I made a mistake typing in my prescription and you lied about verifying my prescription. I paid the price and Ultimately got nothing. I just gave away money.
Report
Amanda C.
Oct 13, 2020
Excellent product and value
Excellent product and value! Fast shipping, as well.
Report
Deyana C.
Oct 11, 2020
Thank you so much 😊
Thank you so much 😊. I can see clearly now. I love how Comfortable the contact lenses are, and the price was responsible. Communication was excellent, along with shipping. I would highly recommend people to shop with y’all.
Report
Keaira B.
Oct 9, 2020
Love them
Love them they are so comfortable
Report
Susan
Oct 9, 2020
Great Service
Easy to order and reorder. They had the lowest prices and my lenses came fast.
Report
YINKONE V.
Oct 9, 2020
I ordered one box of each and I like it.
I ordered one box of each and I like it.
Report
Nancy
Oct 9, 2020
It is always on-time and the delivery…
It is always on-time and the delivery is very good— no damage to packaging or anything.
Report
Customer
Oct 9, 2020
Negative shopping experience
Price okay except they say no shipping fee when actually there is a handling and insurance charge but you don’t find that out until you’re ready to place your order. Secondly phone in customer service is not helpful and are unprofessional - when you need help and ask for a supervisor the supervisor is just way too busy to talk to you.
Report

Previous 1…993 994 995 996 997…1454 Next