Brenda N.
Dion was very helpful with getting my…
Dion was very helpful with getting my order processed. I had received an email stating my credit card was on hold. He was able to locate my order and confirmed my information. He was able to explain that the company had just updated information and that is why my card was on hold. He was very polite and helpful. I appreciate his attention to the matter.
Response from LensDirect.comNov 5, 2025
Hello Brenda! We’re glad Dion was able to assist you so thoroughly and politely, helping resolve the hold on your credit card and ensuring your order was processed smoothly. At lensdirect.com, we take pride in providing attentive and helpful service, and it’s great to know Dion made your experience a positive one.