Sandy R.
Christina was GREAT
Christina was GREAT! She was kind, friendly and very helpful. She made sure I got everything right and gave me the help I needed. I would do business with her every day if need be.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

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Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
Sandy R.
Christina was GREAT! She was kind, friendly and very helpful. She made sure I got everything right and gave me the help I needed. I would do business with her every day if need be.
Ralph D.
She was prepared and informative and helpful. However your order on line mechanism is malfunctioning.
EduCroupe
Dion was incredibly helpful. Thank you!
Roger L.
The rep stayed with me all of the way through the order process. Great helper!
Stacey L.
Kissel was responsive and helpful!!
Casey
Enrique was very helpful. I accidentally put my name on my husbands prescription that I had intended as a gift for him. I originally asked to cancel my order so I could ensure my details were correct and Enrique noticed these errors and fixed them without me having to specifically tell him what to do. Enrique made sure my concerns were addressed and saved me from having to cancel and reorder my lens replacement. Thank you Enrique!
WW
Easy process resolving problems thank Bibi
Kim B.
I got an email saying my glasses were returned to mark my pupils. In the box I received, there was only a glasses case. I got worried that my frames were misplaced (they are very special, because they were my dad's, who just passed away). I emailed and Rissa responded, very quickly. She assured me that Lensdirect has my glasses. She was very kind in the email.