Tony
Great customer service
Great customer service. Was quick to understand my issues and even quicker to resolve it.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
Tony
Great customer service. Was quick to understand my issues and even quicker to resolve it.
Lechen D.
Nyah was able to help me really quickly and resolved my issue within 3 minutes of the call.
Spenser A.
Nyah answered my questions quickly and solved my issue within 3 minutes.
Martin F.
Had a call with Haven to correct an error I had made in the ordering process. Short wait time, quickly resolved.
Heather S.
Adelita in customer service was very helpful, friendly, and efficient!
Yael M.
great support and quick to respond chelsea was amazing
vze1lat7
Thanks to Dion, my concern was properly handled by him. Very calm and professional!
ryan T.
Representative was very helpful and patient with handling my order of new contacts from providing email and waiting for me to activate my new HRA card. Also provided all of the information I'd requested.