George G.
Dion simply the best great customer…
Dion simply the best great customer service !!!

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
George G.
Dion simply the best great customer service !!!
Colleen S.
Charisma was very help and pleasant
Donna S.
Spoke to Dion twice, and all my questions were answered promptly and courteously. He knows his business.
James H.
Sharissa was very good.
Brittany
Kwasi was great!
Edgar R.
Kwasi was great helping me :)
Farshad G.
I found lensdirect online through a few searches and reading the reviews. I walked through placing an order and found it quite easy to enter all the details about my frame, the prescription, type of lenses, etc.. Lensdirect also had various discount offers which made the whole process very attractive. Shipping was also made easy after they sent me a shipping label. They asked me to measure and enter my Pupillary Distance which again was simple after following their instructions. I received my glasses back with new lenses about three and a half weeks later and they are perfect! I wrote all of the steps above for those who are doing this for the first time and may be apprehensive about parting with their favorite frames. The process was easy, people are very friendly. Chelsea who I contacted a couple of times with questions was extremely helpful, friendly and professional. My favorite glasses have been renewed by lensdirect in a seamless, friendly, hassle free and to be honest inexpensive manner. I would go back to them again. I have recommended my wife to send her favorite frames for new lenses also.
Daren B.
Kwasi was Very knowledgeable and helpful