LensCraftersBecause LensCrafters. Because Sight. A unique eye care experience tailored to your needs. Because quality.We offer a complete range of premium lens solutions, including leading brands’ latest sun and clear lens technologies. Because eye health.Our independent optometrists care about your vision and want you to see your best daily. They use the latest eye exam technology to offer you a personalized prescription and recommend the right lens or contact lenses.Because style is unique.No matter what style or brand you’re looking for, we have year-long must-have frames from top designer brands. Just the answer you’re looking for.
LensCrafters (lenscrafters.com) has 962 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Barbi S.
Saul and Roger at the Macy’s LensCrafters Peabody location are fantastic! I have been going there for many years and they are always kind, helpful and extremely knowledgeable. I highly recommend them!
Response from LensCraftersMar 17, 2025
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Terry N.
Dr. Coral Cohen is A-mazing! The store is beautiful, and the staff is always attentive. The website offers a great buying experience, is easy to use, and has the best prices! They do not disappoint!
Response from LensCraftersMar 18, 2025
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Ed R.
Stephanie at Hyannis, Ma store was professional, courteous and very knowledgeable. I can’t recommend her enough. A pleasure to to work with.
Response from LensCraftersMar 11, 2025
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Nicole N.
This was my first time getting anything prescription from LensCrafters as they aren't covered with my eye insurance. However online they had an amazing sale. Unfortunately, I keyed in part of my prescription incorrectly, and didn't realize it until the glasses arrived and were blurry. I contacted them immediately and they confirmed my correct prescription and without any hassle, sent me a return label for the bad pair and immediately re-ordered a new pair! I was so shocked as they are 'custom' being prescription lenses AND it was my fault. I will absolutely keep them in mind for future orders!
Response from LensCraftersFeb 18, 2025
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Jacob
Excellent lenses without any significant distortion. Much better than other eyewear manufacturers. Good warrantee available in case of damage to the glasses. The customer service is excellent and very supportive for on-line orders. Wish the web site let you virtually try on glasses and suggest frames.
Eblin D.
It was super easy. I enjoyed how easy the website was. I do wish it was easier to change your personal information like address. Overall I enjoyed looking at the choices. Found a great pair.
Vincent S.
Choosing amd ordering glasses online are made easy. Entering prescriptions and insurance is quick as well. My glasses arrived in a timely fashion and came with no issues.
Delia N.
LensCrafters have always meet my expectations, but yesterday was the cherry on top. I went to Mall of Millenia (4200 Conroy Rd #L201 Orlando, FL) asked Alex Garcia to repair a pair of expensive Prada sunglasses, btw I did not purchased in there. He returned my sunglasses not just completely fixed but clean, and looking brand new. Looks like this young men wants to make a difference, and he did just that for me. Sadly, due to insurance I had stop going to LensCrafters for 4 years. Can’t wait for our annual check up, so I can bring my family of 4 back. Thank you Alex!
