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LensCrafters Reviews | Read Customer Reviews of lenscrafters.com

Home
Health & Medical
Vision & Hearing
LensCrafters

LensCraftersReviews of lenscrafters.com

3.2962 reviews
Vision & Hearing
4000 Luxottica Place, Mason, Ohio

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LensCrafters3.2

Reviews962 About Contact

Overall score

3.2 out of 5

Average

Average of 962 reviews

Distribution

5★51%
4★4%
3★2%
2★4%
1★38%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(877) 753-6727
lenscrafters.com
[email protected]
4000 Luxottica PlaceMason, OH 45040

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About LensCrafters

Because LensCrafters. Because Sight. A unique eye care experience tailored to your needs. Because quality.We offer a complete range of premium lens solutions, including leading brands’ latest sun and clear lens technologies. Because eye health.Our independent optometrists care about your vision and want you to see your best daily. They use the latest eye exam technology to offer you a personalized prescription and recommend the right lens or contact lenses.Because style is unique.No matter what style or brand you’re looking for, we have year-long must-have frames from top designer brands. Just the answer you’re looking for.

LensCrafters (lenscrafters.com) has 962 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.

Also known as: lenscrafters.com
Website: lenscrafters.com
Category: Vision & Hearing
Location: Mason, Ohio
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 70% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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LensCrafters reviews

Showing 489 reviews with 5 stars · Clear filters

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Shelia J.
Apr 12, 2023
User friendly
User friendly
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ERICA W.
Apr 12, 2023
I had an exceptional experience…
I had an exceptional experience purchasing my eye glasses online as well as getting my prescription filled. I was over the moon when I saw that I can just upload my prescription online instead of having to go to the store. To make this even better I received my glasses under 5 -7 days of purchase. Thanks to the crew at Lencrafters.
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Adrian G.
Apr 10, 2023
Is easy to make online and always find…
Is easy to make online and always find the right glasses and sunglasses
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Eileen C.
Apr 10, 2023
Best of both worlds
The LensCrafters site was easy to navigate and I greatly appreciated the link to the app that measures PD. I picked up my glasses at a LensCrafters store, where the tech fitted them for me. The glasses were exactly as expected. Better prices online + great in-store service = the best of both worlds!
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Joe W.
Apr 8, 2023
I bought a pair of prescription…
I bought a pair of prescription sunglasses and I liked it so much that I bought another pair. Then I found the buy one get one half off promotion later... oh wells. They both arrived under two weeks and both turned out great. Thank you!
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Rafael A.
Apr 8, 2023
Excellent quality
Excellent quality
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naomi B.
Apr 8, 2023
Great selection
Great selection. Easy process using insurance and ordering online.
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Gabriela V.
Apr 4, 2023
LensCrafters provided me with an…Exceptional Service
LensCrafters provided me with an exceptional selection of prices and material options. I loved the website's ability to input an image of my prescription form. The shipping process was also very effective in time. And the best part of all, I was able to select lenses in the comfort of my own home!
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