customer
I was thankfully that the company…
I was thankfully that the company reached out to me before making my glasses. They notified me that the lens would be very thick even when cut. I accepted that and they processed with my order. I was only disappointed that the frames & lens aren’t as big as a whole. I measured the distance between my eyes but as a whole the frames & lens are smaller on my big face 😅
Response from LensalterJun 16, 2025
Truly appreciate you sharing this feedback – it means a lot that you trusted our advice !We appreciate your feedback on the frame size. To resolve this, you can select a larger full-frame style on our website (though note lenses may be thicker with your prescription) and email your choice to the support email . You’ll only pay for shipping – we’ll handle the rest to craft your dream pair!




