Lenny LemonsReviews of lennylemons.com

Took forever to come and the button fell off in the wash before he could even wear it.

I should have read the reviews. Still waiting on an order that was placed over a month ago. I have emailed them a few times and they keep sending me the same tracking information. Not helpful at all. I've noticed in the responses to the negative reviews they keep saying to email them and they will make it right. I've emailed them a few times and they keep saying that it is out of their hands. I definitely won't be ordering from this company again.

I ordered an outfit September 16, and still have not received it yet. September 26 I received an email telling me that it has shipped......still no outfit. On October 7, I reached out looking for the package and got a reply "your order has been shipped already and our shipping usually takes 2-7 business days for processing and will be delivered within 20 business days but generally arrive faster". Received another email October 8 telling me my package is on the way to its destination. Then today, October 30, I got an email that due to COVID, my package is STILL in transit. I wish I would have checked out the reviews before purchasing. I'm afraid the child will have outgrown the outfit if it ever arrives. Very frustrating.

I have been waiting for over two months for an order. I’ve gotten the same malarkey emails. In transit. Covid delay. Normally 7 business days. THE WORST. AND SINCE NO PHONE NUMBER TO SPEAK TO SOMEONE APPEARS TO BE AVAILABLE I GUESS IM OUT 200 bucks The worst. Update. It took a bit. They did give me a refund which I would have gotten anyway through my credit card But I still say use caution unless you order a size 3 months larger than you need.

I placed and paid for an order with Lenny Lemons on September 7, 2020. I still have not received my order. I contacted the company at least twice now and they say, "Our standard shipping takes 2-7 business days for processing plus another 20 business days (US Orders) and 30 business days (International Orders) for delivery but generally arrive faster. However, due to COVID-19, we are experiencing an additional 1-2 weeks delay but rest assured you will still receive your order and we will continue to monitor your order to ensure delivery. Your package has been forwarded to the courier already and please know that status update happens from post to post which is why tracking does not update in real-time but rest assured your order is on its way. With that said, please allow a few more days for status to appear or update." If I added up all of the shipping days that they mentioned in their response, I should have had my order by this past Sunday October 18th. When I check the shipping details of my order, it is still in Kunming EMS, China. It has not moved from that location since September 19, 2020. When emailed, the customer service representative will just respond with the same old copied and pasted response that they are sending to everyone. All I want from them is to cancel my order and be refunded my money, considering that by the time I actually receive my items they will no longer fit my daughter anyway. When I asked them if they can cancel my order and refund my money they tell me they cannot cancel it because it has already shipped. However, when I receive the items I can send it back & when they receive the items they will refund my money." I think they tell this to people because they think people will already be discouraged to send the items back to them because it will take them just as long, if not longer, to receive the returned items as it did to actually receive them. Therefore, people will not receive their refund for upwards of one year. Unfortunately, it would be easier for the customers to try to sell these items on their own & hopefully get their money back than for them to ship them back to China, in hopes to get any refund at all. My "shipped" package has not moved for 35 DAYS!!!! PLEASE go get the package (I'm confident it will still be there when you arrive at the shipping facility), hang it back up in your warehouse, and REFUND MY MONEY!!!!

I ordered several pieces and was disappointed. These are way over priced for the quality. All of the sweats i ordered are a thin, stretchy cheap feeling material. Not the soft cotton sweatshirt I expected. The clothing has cheap/fake looking tags as well. Definitely not what you would expect from a high end boutique. I will not reorder from this company.

Buyer beware! If I could find their google review page, I'd leave it there too. They do not ship product in timely manner - COVID or NOT. Too bad because the items on their site are so cute, but by the time you get them, it won't fit your child!

Ordered 8/31 - today is 10/9.. still no product. Tracking shows Pre-shipping. Very sad as the clothes look so cute. Oh well, i'm sure there are other places to get cute stuff for your kids. Should have believed the prior reviews but felt I needed to give them a chance. I did and am not happy!