Lenny LemonsReviews of lennylemons.com

Response from Lenny LemonsApr 16, 2020

Hi Nicole, Thank you for your feedback. We have had major issues in our store causing a delay in the shipping of orders which we honestly and openly say to our customers through updates and email. A delay is not something we want for our customers but sometimes, things don't go as planned. Upon checking, you have been given a full refund for your order. Aside from the full refund that you received, please do not hesitate to let us know if there is anything else you know we can do to make the situation right for you, you can send us an email at [email protected]. We are always happy to help.

Response from Lenny LemonsApr 16, 2020

Hi Nadia. We wanna make sure that all our customers receive not just the best product from us but also the best service. We are more than happy to check the status of your order and make sure that you get what you paid for. Please send us an email at [email protected] and we will do our best to make the situation right for you.

Response from Lenny LemonsApr 16, 2020

Hi Jessie, thank you for your feedback. As we can see in our system, all your item has been delivered to you. If in any way you are not satisfied with your order, please send us a message at [email protected] and we will make sure that you are one happy customer.

Response from Lenny LemonsApr 16, 2020

Hi Mackenzie, thank you for sharing your experience with us. I'm sorry to hear if you are not fully satisfied. Upon checking, I can see that all your items have been delivered and that you were in touch with our customer service team, where you are assisted with your concern. You deserve the best service from us, therefore, if in any way you are not happy, please send us an email at [email protected] and we will do our best to make the situation better for you.

Response from Lenny LemonsApr 16, 2020

Hi Erin, we are so sorry to hear about your experience but thank you for sharing it as well for we will use this as a lesson for us to continually improve both our products and service. All information including where our orders are coming from and how long it will be shipped. We wanna make sure that you are one happy customer, please send us an email at [email protected] and we will do our best to make the situation right for you.

Response from Lenny LemonsApr 16, 2020

Hi Lorie, we are sorry to hear about the quality of the product that you received. We do our best to send you the best quality possible but sometimes bad batch slip through. We will be more than happy to send you a replacement at absolutely no cost to you, please send us an email at [email protected].

Response from Lenny LemonsApr 16, 2020

Hi Carol, we sincerely apologize if this is the kind service that you received from us. Truly this is unacceptable and we wanna make sure that you get not just the best product but also service from us, please send us an email at [email protected] and we will do our best to make the situation right from you.

Response from Lenny LemonsApr 16, 2020

Hi Janio, we are sorry to hear if you feel that way towards us. Although yes, we are not a perfect company, we can guarantee that scamming and cheating our customers would be the last thing we would do. Upon checking your order, your item has been delivered and that you have been refunded. Should there be any issue that you have with your order, please do not hesitate to reach back to us at [email protected] and we will always be happy to assist you.