Lenny LemonsReviews of lennylemons.com

Response from Lenny LemonsApr 16, 2020

Hi Erika, thank you for your feedback. We are sorry to hear about your experience. As a company that cares for our customers, we wanna make sure that you are satisfied with your order and our service. Please send us an email at [email protected] and we will do our best to make the situation right for you.

Response from Lenny LemonsApr 16, 2020

Hey Janice. We are sorry to hear about your experience. Upon checking your order has been delivered. If in a way you are not happy with the product that you received, please send us a message at [email protected] and we will be happy to send you a replacement and address any of your issues. Our customer support team is available to answer your email, phone call or chat. You can reach us through our social media channels as well both on IG and FB. Have a great day!

Response from Lenny LemonsApr 16, 2020

Hi Stacy, I'm so sorry to hear that the product did not meet your expectations. Our goal in selling masks is not to make a profit but help people in need to have a source of something that they need in this pandemic. The market price of masks is going up every week and this is something we cannot control. We do our best to keep the prices at the lowest we can. Us selling masks enable us to help our front liners. We wanna make sure that you are one happy customer, please send us an email at [email protected] and we will do our best to make the situation right for you.

Response from Lenny LemonsApr 16, 2020

Hi Christy, We sincerely apologize for this experience that you have. We would be more than happy to check the status of your order for you and make sure that you get what you paid for. Please send us your details at [email protected] and we are happy to assist you with this concern. Have a great day!

Response from Lenny LemonsApr 16, 2020

Hi Courtney, thank you for your feedback. We are sorry to hear that you are not happy with the product that you received. One of our policies is that customers can return the item that they received for a full refund if they are not happy with it. Please send us an email at [email protected] and we will be more than happy to assist you with your concern or send you a replacement at absolutely no cost to you.

Response from Lenny LemonsApr 16, 2020

Hi Ray, We are so sorry to hear about your experience. As a company that cares for our customers, we wanna make sure that you get what you paid for. If you could please send us an email at [email protected] with your order details, we will make sure that we make this situation right for you.

Response from Lenny LemonsApr 16, 2020

Hi Aja, thank you for your feedback. We are sorry to hear that you are not happy with the product that you received. One of our policies is that customers can return the item that they received for a full refund if they are not happy with it. Please send us an email at [email protected] and we will be more than happy to assist you with your concern. Have a great day!

Response from Lenny LemonsApr 16, 2020

Hi Kristen, we are sorry to know that you feel that way towards us. Upon checking, I saw that your order was delivered. I understand that it did require an extra wait due to shipping delays, we sincerely apologize for the inconvenience. If there anything else you know we can assist you with, please send us a message at [email protected]