LennarReviews of lennar.com

Awful time with these fools. Dan jones the warranty manager for Arkansas refused to fix any issues I have with water. For example there is puddling water standing water right in front of my gate that isn’t covered under warranty. It stays soggy and muddy. I also have water coming from back behind my siding by my front door and it’s taken me almost 10 months to even get a response or someone who actually cares to come look at the issue. They will send out some random person and they won’t even get out of the car and then say everything looked good. Dan jones warranty manager came and patched holes from the cabinets being hung to high but refused to do any repairs on anything major. I do not recommend buying or even entertaining the idea of buying from these wacks. Half ass work lazy staff 1 year warranty for what?? Bc they will NOT fix anything

extremely disappointed with my experience purchasing a new Lennar home. The quality of the materials used throughout the home has been far below what I expected from a brand-new construction. Since moving in, I have been discovering new defects almost every day. The workmanship has also been disappointing, with issues that should have been identified and corrected. What has been even more frustrating is the warranty process. Instead of fixing problems, I have repeatedly been advised to purchase products from Home Depot and address issues myself. As a homeowner who purchased a new home with a builder's warranty, I do not believe I should be making temporary repairs for construction-related defects. The community infrastructure has also been disappointing. There is no irrigation system for the landscaping, making it difficult and expensive for homeowners to maintain green areas outside the house. Overall, this has not been the quality or customer service I expected when buying a new home. Based on my experience, I cannot recommend Lennar and hope they improve both their construction quality and their commitment to standing behind their warranty.

had a leak from my 2nd floor bathroom that went down to the garage and into electrical panel in the garage. was told by Lennar rep that even mopping the floor with a wet mop can cause such leakage potentially frying your breaker box.

Like most reviews on here, it's not a good one. My ranch home was finished in June of 2025, located in a small town called Windsor in WI. From the start, there were red flags all over the place. There were systemic failures from day one of closing, when I moved in with a conditional occupancy and a mud pit for a yard. But that was only the beginning.. My garage floor was poured during frost season and settled 4" and cracked everywhere, requiring a full replacement.. from there, drainage and grading issues on the yard, fraudulent levels of insulation in the attic, concrete cracks everywhere, unfinished exterior trim everywhere, plumbing and electrical that was rushed and not to code, plus filth everywhere and construction debris left in floor vents and AC ducts.. and mold in the basement behind unsatisfactory insulation on the foundation walls, that Lennar wouldn't remediate or fix. This was all from a brand new home.. and the customer service was brutal, they are trained to deny and delay as much as possible to protect the bottom line. And when they do send contractors it's the same people that messed it up in the first place. If the homeowner isn't there, they'll rush the repair or do nothing at all. You gotta document and babysit everything they do. It's almost comical how bad they are. The first year in my new home has been nothing short of a disaster. Do not buy from this company, they're incompetent, they're dishonest, they're unethical and uncaring people. Worst part is every home in my neighborhood has similar experiences, it's not just one or two isolated failures. Only way to fix this is to get the word out, and to stop purchasing their homes altogether to force them out of business. They're fraudsters.

They tell a lot of lies; they say the house comes with a warranty, but when something breaks and you call them, they just tell you that specific item isn't covered. Everything breaks down, yet in the end, nothing is actually under warranty—don't buy from them.

Lennar Horror story (You could not make this one up). I am a homeowner at Towns at Ivy Creek, a Lennar community in Buford, GA. I am writing this review after 6 days without air conditioning in my home, with a newborn (1 month old premature) and a 4 year old present. I reported the issue Sunday night (Service Request #07565473). The diagnosis: a hole in the evaporator coil. Despite the urgency, we are still waiting on a replacement part with no confirmed ETA. During this time: the upstairs of our townhome reached 86°F, Lennar's emergency line went unanswered, RGP HVAC (their contractor) placed temporary window units but refused to install one upstairs citing safety hazards, and my one-month-old premature infant was taken to the Children's ER in Sandy Springs. Hotel accommodations were approved 3 days into this ordeal only after Gary Griffis from customer service stated that it had not been hot enough in the last few days. Not sure what he was talking about as inside the home was 86 degrees. A family should not have to leave their home waiting on a coil replacement in a relatively new Lennar home. I have documented everything. If you are considering buying a Lennar home, please factor in how warranty and emergency service requests are handled post-closing.

Disappointing Long-Term Quality and Poor Customer Support from Lennar We purchased a new Lennar home in 2020 and were initially excited about the move-in. Unfortunately, in 2026 we experienced major plumbing problems when our sewer line began backing up into the house. After an inspection, we discovered the issue was not due to normal wear and tear — the sewer line under our concrete driveway had completely separated because the pipes were never properly glued or joined during installation. This was clearly a construction defect from day one. The repair required breaking up the driveway and cost us $10,000 out of pocket. We contacted Lennar for assistance, expecting some accountability for substandard workmanship on a relatively new home. They simply stated that the warranty had expired and refused to help or even discuss any contribution toward the repair. For a large national builder like Lennar, this level of response is unacceptable. A company of their size and reputation should stand behind their product beyond the strict letter of a short warranty, especially when the problem stems from improper installation rather than age or owner neglect. We now have significantly less confidence in the long-term quality of Lennar homes. Future buyers should be very thorough with inspections and consider the limited recourse if major issues appear after the warranty period. Extremely disappointed in both the initial construction quality and the complete lack of support

Horrible company, poorly run, doesn't care about people who spent a lot of money only to get treated like a disease. Warranty doesn't exist, the find a reason not to fix anything, they check with contractor to make decision on whether to fix anything. It's not a Lennar warranty, it's a greedy contractor warranty. What a crooked uncaring company. Customer service is not existence; sales crew at Liberty Lake WA a joke.