LennarReviews of lennar.com

Lennar home is telling us we have to buy our own garage door opener. They have a list of items we need to buy on a brand new house. The agent was very anti social and didn't seem to try to come up with a solution or option on how they might be able to provided these items.

At no time prior to purchase did the builder fully disclose that I was sold a house on a plot of land on which almost half of the backyard was actually a public easement on which no “structural improvements” could be made. This I discovered only after applying to the HOA, requesting and being refused permission to do landscaping. The survey presented, not reviewed, at closing gives no details about the land restrictions. Who would knowingly buy land just to maintain and pay the taxes without the freedom to use and enjoy as ordinarily expected? Over two months since bringing the matter to top level management, Lennar has yet to take responsibility for non-disclosure about the nature, the extent and limitations regarding the property prior to purchase. For me, as for most people, a home purchase is a long term investment. The cost here was higher than worth, including the opportunity cost to secure a different, more suitable home. The company has displayed an absolute appalling lack of integrity, unfair and reprehensible business conduct.

My experience with Lennar has been less than perfect by far. We chose our home style based off the model home that was available. The exterior of the home is not similar at all - the items in the home have changed and the few small adjustments that we asked for were all shut down (after getting confirmation from staff that it shouldn't be a problem to do). At this point we may spend just as much money to modify the home to what our expectation was as we would if we walk away from our earnest money. Lighting fixtures have changed, The advertised tankless hot water heater is a stand alone 50 gallon hot water heater. The rough in in the dining room shown in the model is not present in our home. Appointments made have been missed by Lennar staff with no follow up, no apology, no explanation of why a scheduled time was not held - makes me think that maybe we can't go back into the model incase we notice other changes. Although the building process is pretty cookie cutter, the customer service behind it all has been less than perfect. We asked to be able to insulate the garage prior to the sheetrock being hung and was told that should be no issue. With no follow up, I reached out weeks later and found that cannot happen. We also made a decision to finish our basement as a part of the build process within 48 hours of our contract signing while the home had no framing started and were told this could be done so long as we made a decision quickly. I learned that 48 hours was not quick enough. As soon as I consulted with financing after receiving the $ amount to complete this we were told we no longer can do that. End of story, Lennar is in business to build and move forward to the next home, there is little care behind the customers wants/needs. Also, with our home being on the Lower median rate of the development at $460,000 it has been stated more than once that "it costs money" making us feel less than honored to be a part of the developement. For example, Lennar financing offers a float rate - but it was not offered to us. When I inquired on why it was not offered to us, the response from finance and finance's manager both stated "it costs money" I have money and would have likely opted into this with the wild interest rates, but had no idea it existed. This was while dealing with my second finance staff member as the first one was terrible in organization and communication. The homes look great as a finished product, just be careful and document EVERYTHING. If your experience of signing documents is like ours, online with no staff assistance or explanation of signing, you will likely sign into changes that you may not catch in the document signing process.

I am writing to express my deep disappointment and concern regarding my recent experience with Lennar Tanyard shore community . Unfortunately, there have been several significant issues that have marred my overall satisfaction and left me feeling dissatisfied with the services provided. First and foremost, the customer service I received was exceptionally poor. The lack of responsiveness and attention to my inquiries and concerns was disheartening. It seemed as though my concerns were not taken seriously, and the communication was lacking in terms of addressing my needs and resolving the issues at hand. This level of customer service is far below what I expected and has left a negative impression. Furthermore, the finishing work in my house was of a subpar quality. The attention to detail and craftsmanship was lacking, resulting in an unprofessional and unsightly appearance. The poor finishing touches have significantly diminished the overall aesthetic appeal of my home, which is disheartening considering the investment I made in your services. In addition, despite paying for upgrades, I found that the materials used for the cabinets and crown molding were of inferior quality. The promised upgrades did not meet my expectations, and the materials used did not justify the additional cost. This lack of quality in the materials further compounds my disappointment and raises concerns about the integrity of your company's practices. Overall, I am extremely dissatisfied with my experience and the results delivered by your company. I expected a higher level of professionalism, craftsmanship, and attention to detail. Unfortunately, the experience has left me questioning the value and integrity of your services. I strongly urge Lennar to address these concerns promptly and take the necessary steps to rectify the issues at hand. This may include revisiting the finishing work, providing suitable solutions for the poor materials used, and implementing measures to improve the customer service experience. It is essential to uphold your reputation and ensure customer satisfaction. I hope that you take my feedback seriously and work towards resolving these issues. I trust that you will take the necessary actions to improve your services and prevent other customers from experiencing similar dissatisfaction. Thank you for your attention to this matter. I look forward to a prompt response and a satisfactory resolution.

HOLA HICIMOS UN CIERRE EL 4 DE NOV/22 CON LENNAR Y HASTA LA FECHA TIENEN QUE DEVOLVERME LA SUMA DE $2553 Y HASTA LA FECHA NOV30/22 NADA DE NADA, ESTOY CANSADO DE LLAMAR AL SEñOR MICHEL Y NO CONTESTA Y SU TRATO HA SIDO NEFASTO. NO SE A QUIEN ACUDIR PARA QUE ME DEN MI DINERO.NO VOLVERIA JAMAS CON LENNAR. MARLYN RODRIGUEZ Y YADIRA MALO 786-443-8952

The sales team was amazing, the nextgen concept is exactly what we needed. The service and warranty are useless. Every time something breaks we are told the warranty is up. Plumbing is 1 year parts and 2 years workmanship. The pressure regulator valve from the street sprung a leak at the 3 year mark and we were on our own. Doors don't close tight and have to be adjusted constantly so they can be latched and closed, these are not wear and tear issues... Love the house but seriously not on par with other builders we have bought from in the past.