Buyer beware. Virtually no quality control on Lennar's part. Myriad issues with my home. Required to stay home for 4-hour window for each vendor to arrive and fix issues; they often were late or didn't show up at all. It took a year to complete the list of required repairs. Many significant construction problems were discovered by inspectors and my HOA now has a large claim against Lennar which is currently being mediated.
SO
Susana O.
Worst company
Worst company, they build cheap houses and they have a team of nice guys that follow you trough the process of inspection before closing that they get 10 k commision if they manage to get us to make a good review and the guy does everything possible to get us to get a 5 star reviews. Then when you go to the review process is imposible to give a bad review to lennar without giving to the guy. Scammed and mafia people that have city employees in their pocket. And they all construction sue lennar for construction defects.
ST
Silvano T.
Worst Builder in USA
Worst Builder in USA! Scammers! Store my deposit and sold the unit while i was still under contract! Tried to contact the Managers in Las Vegas ;Marcelle Adams and Paul Parkinson and both decided to ignore my request and to find a solution to avoid legal lawsuit.
CH
Charlene
Worst experience in home buying in my…
Worst experience in home buying in my life. Poor communication, fragmented process, failure to fix major defect requiring me to reach out to upper management to get things complete. The home orientation from Joe was a joke. The construction manager Brayden was rude. Closed on the house 3/28 and received sod and trees but they still have not completed placing the mulch. I even reached back to upper management earlier this week with no follow up and still NO mulch. Can’t this company just complete what’s their responsibility so i can be done with them. Buyer beware. I would not recommend the company or ever do business with them again.
ME
melgd
Lennar Homes Terrible Quality
If you're looking for poor build quality, and a miserable warranty process, Lennar is the way to go!
The home at Harvest Ridge was built terribly, and under terrible conditions. When purchasing the home, the close date slipped a few weeks due to the exterior not being painted. They rushed the painting and did it in the cold and in the wind resulting in paint overspray all over the house.
Items identified pre-closing were not addressed, and I had to fight with them to rectify them. For example, they admitted they ran a piece of flexible conduit under a joist and the drywallers drywalled around that leaving it exposed. I had to fight them for them to somewhat fix the issue. They got lazy and decided to mount the doorbell on a piece of 2x4 instead of mounting it to the siding as the other houses had it. The doorbell and AC did not work once I closed on the house. They refused to look at the AC even during the warmer days because it wasn't "warm enough."
Also, with how the shower door is oriented, it leaks onto the baseboard causing water damage. They came out to "fix" it 3 times, and the problem still persists. Now they are essentially telling me to kick rocks.
The doors are all painted in a satin finish as well as the hinges where they should be left unpainted. This causes the doors to pick up dirt ridiculously easy. They also didn't paint the backsides of any of the handrails.
Overall terrible quality, terrible handling of warranty claims.
SA
Susan “Alex” M.
We have lived in our Lennar home for 4…
We have lived in our Lennar home for 4 years. The cost of the basement was over 30k (unfinished). The foundation walls had cracks in it "before" we even moved in and Lennar send a company out to repair them. We just discovered water on our basement floor and the wall was seeping during a rainstorm this week. We called Lennar and they said, it was not a foundation issue, not their responsibility and the wall was out of warranty after 2 years. Update:
Today is 4/5/2024. Professional Basement Repair came to our home yeterday per our request and at cost to us. It will be $1,700 to fix the wall from the outside of the foundation. They said whoever fixed the wall 4 years ago injected some type of sealing foam into the crack (which is suppose to work for 20-50 years, IF done correctly). This Basement Co. we are using NOW, has a 5-year warranty with their work and are using a different method of repair.
NC
Nichole C.
Lennar is the worse builder ever!!
Lennar is the worse builder ever!!! I have not been in this house 2 years yet and I've had more things go wrong than I care to count. My closet shelf has fallen completely out of the wall scratching up my wall and the inside of the door. I've called the person who installed it multiple times, and he hasn't answered, returned my call, or my text. I've had a piece of my flooring to tear, the siding at the top of the house came undone, not to mention the things they didn't fix prior to my final inspection. I pay too much for a house to have had this many problems and I've only been there 16 months. I also had paint on my wall that should not have been there, and I sent the picture in so they could come and fix it, and they told me they have me a free gallon of paint and I could paint it myself. Then I get dumb notices about parking on the street at night. There are no school buses or garbage trucks running at night, so please leave me alone!!!! They are building houses too fast and the quality of work is absolutely horrible. I regret ever buying a home with Lennar!!
BE
Breanna E.
Quite Disappointing - Still No Update from Lennar and it is 3/2/24
I initially loved my home with Lennar and the whole process of buying with Lennar. However, the experience since buying my home when issues have come up, the experience has been quite disappointing. We've been dealing with a roof leak and after talking with quite a few people within my community, they've all been experiencing the same issue with their homes and have felt like they've had to really fight with Lennar to get help fixing the leak. One person I spoke with said Lennar has been out 3 times to fix the issue over the last couple of years and were dealing with the same leak again the last couple of weeks with all of the rain.
Last year, we had quite an extensive leak and was told it was due to ice damage in the gutters and they did not check the roof to ensure there was no other issue. We got the issue fixed and this year the leak happened again, but this time it was coming from the roof. When the issue happened, I submitted a request through Lennar because with the house only being a couple of years old, it makes no sense that we'd have a roof leak that just happened out of nowhere. When I got a call from the Lennar representative in my area (a week after the request was submitted, while it was continuing to rain and damage my home), the rep, Nate, was quite rude and began the phone call by telling me he was not happy with my request and stated that this was diagnosed last year as ice damage to gutters, that I'm out of warranty, and clearly didn't fix the issue. Not once did he ask me if I fixed it, which I did, but told me I clearly didn't because the photos I submitted were the same. Nate told me he could see the photos from the visit last year showing the gutter damage and when I asked if he could send them to me he told me probably not, that it would be "too difficult". This call was on 2/15/24 and it is now 2/21/24, he never sent the photos like I had asked and I don't understand why I am not able to view the photos from the visit last year. I would love to verify that it is my house and at this point, have confirmation I wasn't being lied to. After a lot of pushback on my end, Nate said he would send a roofer out to look, but they were dealing with a lot of leaks, so it would be a few days and likely wouldn't be covered by Lennar. He said if it was a roofing issue it could have likely been from when the home was built and if a plumber and roofer weren't coordinated the way it should have been. If that's the case, why wouldn't Lennar fix it then? I ended up having my own roofer come out on 2/17/24 and they found there was a piece of flashing missing entirely to direct the water into the gutters. They showed me that there is no residue that it was placed there in the first place, then showed me where the piece was at on the neighboring homes. So, when it has been raining, the water has been going under the shingles and into my home. It was discovered that this issue has been progressing for the almost 3 years my home has been built. Now I am spending nearly $5,000 to fix the interior and exterior damage due to this issue. I understand that typically interior is homeowner responsibility, but to hear that this is definitely something that has built up over the last three years due to a piece of the roof that wasn't there in the first place is very disheartening, especially after the representative that called me was quite rude and dismissive of my issue since I am out of warranty. I still would love to see the photos from last years visit and can't understand why they won't send them to me? I'd be willing to make a change to my review if I felt Lennar was willing to make it right, but to be told I'm out of warranty and out of luck, even though I've had a roofer tell me I should have never dealt with this in the first place and this wasn't right from the get go is quite frustrating.