LennarReviews of lennar.com

Very disappointing experience overall. Lennar feels like a complete money grab now, with declining build quality and poor attention to detail. What’s worse is dealing with an unprofessional agent who doesn’t provide proper information and seems more focused on closing the deal than helping the buyer. There’s a serious lack of transparency, and at times it feels like they’d rather keep your earnest money than resolve issues fairly. Definitely not the level of trust or quality you’d expect when making such a big investment. Proceed with extreme caution.

We went through the whole closing process, and 2 weeks before closing, we were informed that they won't be able to approve us even tho we asked for other options. They called me over the phone and said I have to sign a contract if I don't purchase anything in Florida for the next three months that they would refund my money so I went ahead and I just signed it after three months I tried contacting them and they were telling me that I can't get my $5000 earnest money back so now they just scammed me and took the money this company is nothing but a scam

I am not satisfied with Lennar's warranty service. They did not take prompt action even after reporting the complaint.

My experience with Lennar has been incredibly stressful and disappointing from start to finish. What should have been an exciting milestone turned into a constant source of anxiety. Communication was extremely poor, timelines were unclear, and I repeatedly had to chase answers or clarification on issues that should have been handled proactively. I felt unsupported and unheard throughout the process, and basic concerns were either brushed off or delayed unnecessarily. As a buyer, you expect professionalism, transparency, and guidance—especially when making one of the biggest purchases of your life. Unfortunately, that was not my experience. Instead, I was left feeling overwhelmed, confused, and stressed far more than necessary. I would strongly caution future buyers to do thorough research and be prepared to advocate for themselves every step of the way. This process could have been handled so much better.

Lennar is the epitome of “made in China,” only if there exists a place that could make lower-quality products than China. In fact, I have had more responsive sellers with more robust warranties than Lennar pretty much anytime I’ve ever bought anything more than $30. Their goal seems to be to put a house together that will not fall apart until the day after it’s sold. Then they get to deny all your claims and say that everything is “homeowner maintenance.” Broken dishwasher? Homeowner maintenance. Cracks in the foundation, driveway, or garage? Homeowner maintenance. You get the picture. I regret the day we purchased a Lennar home almost every day, and it brings me great disgust to know that dishonorable vendors like Lennar are what represent America’s homebuilding infrastructure. My floors are made out of a material that’s only a half-step up from cardboard. Also, they squeak constantly and break constantly because Lennar did not take the trouble of leveling the foundation under the floorboards. So I just get constant reminders of my regretful decision to buy Lennar every time I walk around my first floor. They drywalled over one of the planned A/C vents, and it wasn’t caught until I asked the HVAC company to do an air balance almost two years later. They didn’t put enough insulation in the attic so we get to spend more on utilities. They are notorious for not equipping houses with enough A/C power to maintain the house cool or warm, and they will refuse to replace your kitchen cabinets even after multiple neighbors’ cabinets crash down on their kitchen floors and the company issues a recall for the glue that holds them together. As if doing multiple deployments in the Navy were worth coming home to die or get seriously injured to protect Lennar’s profits. They don’t care if you’re a veteran, teacher, or firefighter; they will sell you a death trap and then deny any of your attempts to get things fixed. They have lobbied their way into being able to inspect and audit themselves, something that has only resulted in a worst product for the consumer. Their customer care representatives are evaluated based on how much money they can save the company from having to perform fixes, and they get hefty bonuses for closing your tickets expeditiously in their system. I have pictures, voicemails, and videos proving all of the above, but you can also do yourself a favor and join any of the Facebook groups where unfortunate people like myself seek solace from the hell hole we live in. If you care about your family, don’t ever buy Lennar. You will regret it until the day you get rid of it (probably for much less money, if it’s still standing).

lennar makes piece of junks, dont buy from them, they make house in a day as a plastic box, thickness of dywall 1/8 of an inch , doors have no quality you can see outside through doors, wholes under cabinets which mice come through to the house, garage all over wholes mice come through. DONT BUY STAY AWAYYYYY , they dont respond maintnance requests...

Well, the pros-the homes are beautiful. If you are within warranties they will fix them quickly. Except EVERYTHING falls apart outside of that period. For us (and apparently others in our neighborhood) it's plumbing. Our dishwasher died just outside of the warranty period. Our gas fireplace also died a month out of it, however, had they gone over the operation of it, we would have known it was faulty at install. The plumbers they used did not pitch the upstairs plumbing correctly so we had two major leaks from the upstairs laundry that has taken several months to deal with and it's still not finished. But even better, we now have a downstairs leak due to bad piping. Lennar has never replied to us about it so we are working with insurance. Our plumber also let us know the exhaust piping used for the furnace is not up to code and is known for melting and leaking carbon monoxide. None of these repairs are cheap, all happened within 4 years of buying the home, and Lennar has wiped their hands because everything is outside of warranty. If you have the choice between Lennar and any other builder, choose the other builder. If you have to go with Lennar, hire your own inspector and DO NOT trust theirs. In fact, hire two or three. It'll still be cheaper and less of a headache than living in one of their homes.

they don’t stand by their product. They say they only have a one or two year roof contract supposed to be 10 years.