LendingUSALendingUSA exists to provide smart financing solutions at the important moments in life. The money people need when and where they need it.
LendingUSA (lendingusa.com) has 809 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Investments & Wealth · Seal Beach, California
Excellent
Investments & Wealth · Irvine, California
Excellent
Investments & Wealth · Calabasas, California
Excellent
Investments & Wealth · Orange, California
Excellent
809 approved reviews, newest moderated first
Jason S.
Great experience
Response from LendingUSAFeb 24, 2023
Thank you for your kind words! We strive to provide a great experience to all of our customers and are so glad that we were able to do so for you. We appreciate your feedback and look forward to seeing you again soon!
Digby D.
They sell the loan like it's a bad used car... Slick talking salesman... That goes so fast and sugar coat over the high interest rates and service charges... Big mistakebbbbbb doing business with lending USA
Response from LendingUSAFeb 21, 2023
Thank you for bringing your experience to our attention. We are sorry to hear that you feel our sales process was not adequately transparent. We take pride in providing our customers with all the information required to make an informed decision about their loan. We understand that our customers' trust is paramount, and we take all feedback seriously. We have reviewed your complaint, and we would like to reassure you that all rates and fees are detailed in the loan agreement. If you have any further questions or concerns, please contact our customer service team at (800) 994-6177 or [email protected] so we can help resolve your issue. Thank you again for your feedback.
Bill M.
So far a relatively easy process. Money in my account in a reasonable amount of time. I need to contact them to make my auto pay a few days earlier. I will let you know how that goes.
Response from LendingUSAFeb 21, 2023
Thank you for taking the time to share your experience with us. We are glad to hear that the process was easy and that you received your money in a timely manner. We value customer feedback and we want to ensure that all of our customers have a positive experience. If you have any further questions or concerns regarding changing your auto pay date, please do not hesitate to reach out to us at (800) 994-6177 or [email protected]
Mike E.
Courteous service. Excellent process. Very trustworthy!
Response from LendingUSAFeb 21, 2023
Thank you for your kind words. We strive to provide courteous service, an excellent process, and trustworthy service to all of our customers. We are delighted that you have had a positive experience with us and we hope to be of service to you again in the future.
Suzanne R.
Highly upset. , they failed to inform me of their service charge , they failed to communicate to me of any changes , I was looking for some relief with my current finances. Only to end up saving me $20 a month , charges an outrageous interest rate ! And I could of stayed with my current loans because as I said instead of $326 per month , now I will pay $306 !!As soon as I find a different lender that isn’t hiding any effing fees I will pay off these jerks and be done !!
Response from LendingUSAFeb 21, 2023
We apologize for the frustration you have experienced. We understand that you have been looking for relief with your current finances and we are disappointed that you are not satisfied with our service. We strive to provide the best customer service and to ensure that our clients are well informed of all fees and changes. We take pride in transparency and make sure that all fees are disclosed in the loan agreement. Additionally, The best time to refinance depends on a variety of factors, such as your current loan terms, your credit score, and the interest rate environment. Generally, it is a good idea to refinance when interest rates are low or when you can get better terms than your current loan. It is also important to consider whether the cost of refinancing justifies the savings. You can consult with a financial professional or use online tools to help determine if refinancing is the right decision for you. We hope that you take the time to consider our options and that we have the opportunity to serve you in the future. Thank you.
Casey
What an easy and pain free process! Couldn’t ask for better customer service!!
Response from LendingUSAFeb 21, 2023
Thank you so much for your kind words! We are delighted to hear that your experience with us was easy and pain free. It has always been our goal to offer the best customer service possible, and we are thrilled that we were able to exceed your expectations. Thank you for your continued support!
Joel B.
Was drowning in credit card debt constant phone calls And lending USA came to my rescue
Response from LendingUSAFeb 21, 2023
We are so glad that LendingUSA was able to help you out in your time of need. Thank you for sharing your story and for choosing LendingUSA for your debt relief needs. We focus on providing a secure and transparent lending experience for our customers, and we are thrilled to hear that we were able to make a difference in your life. Thank you for your trust and loyalty.
Darryl
I bought a $6000 dog under the guise that the 1st 6 months were going to be intrest free...but ONLY if the entire amount was paid in full. Otherwise the extra amount that was paid during the 6 month "0%" interest rate period went entirely into the interest and not towards the principal. This should be illegal.
Response from LendingUSAFeb 9, 2023
Hi, Darryl. Thank you for bringing this to our attention. We understand your concern regarding the hidden fees and the 6 month same as cash option. According to our policy, if the promotion is offered, then you are eligible for the "No Interest On Principal Option Promotion". This promotion allows you to pay the full principal amount of your loan without paying any interest on the unpaid principal balance. However, to take advantage of this offer, you must pay us the full principal amount of your loan before the promotional period expires. If you make any of your scheduled monthly payments during the promotional period later than 16 days of each of their scheduled due dates, then the promotion will expire and you will lose the no interest on principal option. We apologize for any inconvenience this may have caused and hope that you will consider taking advantage of this promotion. Please give us a call at (800) 994-6177 if you have other questions or concerns.