Customer
Excellent service
Excellent service
Response from LendingUSAMay 13, 2024
Hi, Customer. Thanks so much for taking the time to write us a review!

LendingUSA exists to provide smart financing solutions at the important moments in life. The money people need when and where they need it.
LendingUSA (lendingusa.com) has 809 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · Irvine, California
Excellent

Investments & Wealth · Calabasas, California
Excellent

Investments & Wealth · Orange, California
Excellent
809 approved reviews, newest moderated first
Customer
Excellent service
Response from LendingUSAMay 13, 2024
Hi, Customer. Thanks so much for taking the time to write us a review!
Anthony S.
Credit score near 700, good income, 8 yrs at both full time job and military reserve but was instantly denied for $6k…. Contrary to what they advertise they must have some ridiculous requirements. Complete waste of time!
Response from LendingUSAApr 8, 2024
Thank you for taking the time to share your experience with us. We're sorry to hear that you were dissatisfied with your recent application process. At LendingUSA, we strive to provide financing solutions that meet the needs of a diverse range of individuals. We understand that each application is unique, and while we aim to assist as many customers as possible, there are occasions when certain factors may impact approval decisions. However, upon reviewing our records, we were unable to find an application under the name provided in your review. If you believe there may have been an error or if you would like to discuss your application further, please don't hesitate to reach out to our customer care team at (800) 994-6177 or via email at [email protected]. We're here to help and would welcome the opportunity to assist you further.
Jackie H.
I do appreciate the result because my consolidation loan was approved, thank you! I would suggest better communication, however. I would think that someone would give their client weekly updates of the process. I had to initiate all follow up. I was finally told that the process takes 5-8 weeks just before I received the answer last week. I do not see that any payoffs have been made so will follow up again next week.
Response from LendingUSAApr 8, 2024
Thank you for reaching out and sharing your feedback with us. We're thrilled to hear that your consolidation loan was approved, and we appreciate your kind words! Regarding your comment about communication and the loan process timeframe, we value your input and understand the importance of keeping our clients informed every step of the way. However, upon reviewing our records, we couldn't find a loan under your name with our company. It seems there may have been a misunderstanding, as we do not offer consolidation or payoff services. At LendingUSA, we specialize in providing personal loans that are disbursed directly to you. We apologize for any confusion that may have arisen. If you have any further questions or concerns, or if you'd like assistance in understanding your loan status or exploring any potential options, please don't hesitate to contact our customer care team directly at (800) 994-6177 or via email at [email protected]. Thank you again for your feedback and congratulations on your loan approval. We appreciate the opportunity to clarify and assist you.
Mike M.
I have bad credit I was looking for a personal loan so I could do some pre maintenance on my car Mr Miller from leanding USA contracted me I was qualified for a loan for 40,000. I told him I have bad credit. No problem my friend he said. In the past I learned that I was going to need to put up some cash to show I'm a responsible person that has bad credit. Long story short 800. Later in still waiting for my loan for 5000.00 okay I'm a idiot. It sucks that they would take advantage of my situation
Response from LendingUSAApr 3, 2024
Dear Mike, Thank you for taking the time to share your experience, although it appears there may be some confusion regarding your interaction with LendingUSA. After conducting a thorough search, we could not locate any records or applications associated with your name in our system. Additionally, we do not have any employees by the name of Mr. Miller, nor do we engage in the practice of collecting money upfront for financing purposes. It seems possible that your review may pertain to another company with a similar name, but we want to ensure that any misunderstandings are addressed promptly and appropriately. If you believe there has been an error or confusion, we encourage you to contact us directly at 866-212-6119 or via email at [email protected]. Our team is dedicated to resolving any concerns or issues you may have encountered. Alternatively, if you realize that this review is not associated with LendingUSA, we kindly request that you consider removing or amending it accordingly. Once again, we appreciate your feedback and apologize for any inconvenience you may have experienced. We are here to assist you and strive to provide exceptional service to all our customers. Thank you for your understanding.
Lynne
Everyone I've dealt with during this process has been exceptional! Very knowledgeable and professional. I appreciate the help during this difficult time. Thank you, Lynne Letzring
Response from LendingUSAMar 22, 2024
Hi, Lynne. Thanks for your review. Glad to hear you had a great experience.
Peggy
The employees were effective, efficient and very professional.
Response from LendingUSAMar 22, 2024
Hi. Thanks for your review. Glad to hear you had a great experience.
Carolina A.
Me llamaron para ofrecerme un crédito de 10.000 y en medio del proceso me pidieron mis contraseña y usuario de la banca móvil de la cuenta para poder ellos ingresar qué tipo de servicio es ese
Mark O.
Was pre-approved 10/25. Applied and received email that loan was funded 10/27. LUSA set repayment date for 12/1, but did not actually fund load until 11/13. When I complained, their "internal review" said nothing was wrong. They appear to lack internal controls so I am not sure how this is legal. It also appears to be run out of LA or Mexico, and not NJ. Regardless, I am filing a complaint with NJDOBI.