Susana O.
Lending USA really took the extra mile…
Lending USA really took the extra mile to make sure I get my loan fast. Thx!!
Response from LendingUSAAug 10, 2024
Thanks for the stellar review, Susana.

LendingUSA exists to provide smart financing solutions at the important moments in life. The money people need when and where they need it.
LendingUSA (lendingusa.com) has 809 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · Irvine, California
Excellent

Investments & Wealth · Calabasas, California
Excellent

Investments & Wealth · Orange, California
Excellent
809 approved reviews, newest moderated first
Susana O.
Lending USA really took the extra mile to make sure I get my loan fast. Thx!!
Response from LendingUSAAug 10, 2024
Thanks for the stellar review, Susana.
family B.
Very fast with sending money, good communication.
Response from LendingUSAAug 10, 2024
We're thrilled to hear you found our service fast and communication good. Thank you for your feedback!
Tiffany B.
Lending USA was and is very helpful friendly team members ready to answer any question you may have and helped me make it a smooth process would highly recommend.
Response from LendingUSAAug 8, 2024
We're utterly delighted to hear about your positive experience with LendingUSA. Thank you for recommending us!
Aaron M.
BEWARE! LendingUSA forces you to use their auto draft instead of your bank’s online bill pay. Every month they receive your check on time, however, then sit on it while they send you emails and calls until you breakdown and can’t take the irritation any longer. Then when I paid the account off and overpaid by $6K, they won’t release the funds until 30 days after the check cleared. Thankfully the BBB stepped in and got them to send me my check. I would not recommend Lending USA because of their shady business practices. There are so many other better options out there. Of course they’re going to have a crafty explanation that is well thought out, but read the other reviews and you will see how honest they really are.
Response from LendingUSAAug 15, 2024
Thank you for taking the time to share your feedback. We understand your concerns and sincerely apologize for any inconvenience you experienced. We appreciate you confirming that you have already received your refund of $6,309.43, which we sent to the bank account you provided. We're also glad to hear that your concern with the Better Business Bureau (BBB) has been resolved. As previously explained, the refund process involves several steps, which can take some time. First, we need to ensure that the payment has cleared and is fully posted in our system. Once this is confirmed, the refund amount must be reviewed and approved by multiple departments, including management and accounting. After we send the payment to your bank, there is an additional processing period on their end before it is reflected in your account. In your case, the refund process took longer because we initially did not have your bank account and routing numbers on file—only your debit card number, which cannot be used for refunds. We attempted to reach out to obtain this information, but it took several days to make contact. We strive to provide transparent and efficient service, and we regret that this situation caused frustration. Your feedback is invaluable as we continue to improve our processes. We hope that you will reconsider LendingUSA in the future and give us another opportunity to serve you. Thank you for your understanding.
Therese R.
They treated me very professionally and with respect. Explained everything though all phases
Response from LendingUSAJul 1, 2024
Hi, Therese. Thanks for your review. Glad to hear you had a great experience.
Lea S.
Very quick. I dealt with the same person every time. He was very polite and explained everything thoroughly.
Response from LendingUSAJun 30, 2024
Hi, Lea. Thanks for your review. Glad to hear you had a great experience.
Keisha J.
I received excellent service from this company. I believe the process was quick and it went seamlessly. The communication with my representative was great and I would totally recommend using them for your lending needs. Thank you Keisha
Response from LendingUSAJun 30, 2024
Thank you so much for your kind words, Keisha. We really appreciate you taking the time out to share your experience with us. Cheers, LendingUSA
Sarah V.
Very quick service and was very polite through the whole process. Would recommend to friends and family to use.
Response from LendingUSAMay 27, 2024
Glad to know that you had a great experience.