Lemon SqueezyReviews of lemonsqueezy.com

The most useless company I have ever seen. I waited 14 days for my verification, I filled everything I had, I sent them a support ticket asking if anything is wrong after a week with no reply and after 2 weeks of waiting I get an email that my verification was not approved with no explanation??? DO NOT USE LEMON SQUEEZY, they will just waste your time.

Customer support is non existent. Contacted Stripe who acquired lemon squeezy in 2026, they won't help escalate either even when they own lemon squeezy. Lemon squeezy owe me revenue balance without any explanation, resolution, or communication. Completely unacceptable.

TOTAL FAILURE!!!! This is an ongoing thing with this failure of a business, that couldn't even approve AN ONLINE BUSINESS TO SELL E-BOOKS!!!! Not only were they incredibly slow, there was ZERO CUSTOMER SERVICE!!!!! I'm not a valley girl, but OMG!!!! They tried to get a free sample, and then when I directed them to the web-page where my books where being weekly published and promoted, they denied my application to sell my product after two weeks of their nonsense... Okay, I'm off to their competitor Paddle. Hopefully they are a more capable merchant of record. Getting tired of loser websites that don't deliver what they claim! Freakin' Losers....

Its been almost a month since my sales and my payout is still pending. I have sent multiple messages via support system and they are just being ignored. I have also emailed the hello@lemonsqueezy address and again also being ignored!!!! BE WARNED... YOU MIGHT FIND IT HARD TO GET YOUR MONEY. Ill have to take legal action if I dont get any responses in the next 7 days.!

Payout failed and no support response in over 24 hours Muzica store (merchant of record: Lemon Squeezy). My Stripe account has been in Restricted status since 26 March 2026, causing three payout cycles to silently fail (April, May, June). I only learned about this on 14 July when the July payout of 421.61 USD also failed. I have sent 5 support messages in 24+ hours (two to agent Richard Roxas, three via Contact Support). Zero substantive response so far. Four months of held funds without any proactive notification from Lemon Squeezy is not acceptable for a merchant of record service. Will update this review if the case is resolved.

Servizio clienti praticamente inesistente Purtroppo la mia esperienza è stata deludente. Ho avuto problemi con i pagamenti e le verifiche del negozio. Nonostante i molteplici tentativi di contattare l'assistenza, non ho ricevuto alcun riscontro tempestivo. Spero che l'azienda migliori la trasparenza e la comunicazione con i venditori. Così il mio voto da uno a 10 è zero. A livello di servizio clienti Perché non si fanno neanche sentire Mi piacerebbe che fossero loro nei panni dei clienti e ricevessero lo stesso trattamento. Veramente veramente imbarazzanti... Chiunque vuole affrontare questa piattaforma faccia presente che rispondono quando gli pare a me non è ancora capitato che mi rispondano, se non per prendere dei soldi quello sono bravi a scriverti. Ma non a rispondere quando ti serve.

Waste of time. I spent over a week waiting for my store to be activated, only to find out—after chasing down customer support myself—that my perfectly legitimate SaaS product wasn't allowed after all. The worst part is that this could have been communicated from the start instead of after I'd already set everything up. Customer support is also unnecessarily difficult to find on their website. To top it off, there's no way to delete your own account. I had to contact support again just to have it removed. Poor communication, poor transparency, and a frustrating overall experience.

Pathetic situation with Lemon Squeezy. I was one of their earlier users, well-wishers, and someone who genuinely provided feedback over time that I believe helped shape the product in some small way. But apparently none of that matters when their automated systems decide your businesses are not legitimate. I had 3 legitimate businesses running through their platform. One of them was active, receiving payments, and serving real clients. Another one was just about to launch its Pro edition, I had already done all the work and was almost ready to publish. Then suddenly, without any prior notice, all 3 of my stores were suspended. The worst part is that the money I had already earned from one of the stores seems to have disappeared. I cannot access it, I cannot get a clear explanation, and I am not getting my payouts back either. No proper reason. No useful communication. No real support. Just everything gone overnight. This is genuinely scary for SaaS founders and indie builders. We build real products, serve real users, and depend on platforms like this to handle payments. But if a company can suddenly suspend everything, hold payouts, and not explain anything clearly, then how are founders supposed to trust them? It feels like users do not matter anymore. Just automated systems, account bans, and generic responses. The Trustpilot reviews say a lot.