Lemon SqueezyReviews of lemonsqueezy.com

I own a business with a PayPal Business account but found a need for fraud detection. I tried to sign up and without asking me for additional documentation including business registration, the customer support rejected my application. The apps are completed marketplaces currently using PayPal Business. Then when I tried to delete my account after frustration talking to what looks like a human being worse than a robot, I had no way to do it via their website. I had to email. They did not send me my documents or ANY proof that my account was deleted.

Absolutely trash customer support. They use a horrible AI chat support that doesn’t work and the only way to contact a human is through mail with over a week response time if you’re lucky. I bought something through their merchant, they had a 14 day money back guarantee but also had horrible customer support. So I contacted Lemon Swueezy and after a weeks time they replied that they gave the merchant 48 hour to reply, if they didn’t then I would mail them back and they would process a refund. 48 hours went so I sent them a mail back, it’s been a week now and I haven’t heard from them yet, I’ve sent 3-4 mails since those 48 hours passed and I’m still left in the dark. I cannot for the life of me describe how absolutely awful their customer support service is, it’s built to try and force customers to give up on contacting them.

The experience I had with Lemon Squeezy was simply disappointing in its sheer inefficiency. ​The core problem was trivial: During a purchase via the platform, my email address was saved incorrectly due to a simple typo. This was an elementary correction that should have taken two minutes at most. ​The reaction, however, was catastrophic: ​- Initial Contact at October 29, 2025. ​- Weeks of Silence and Ignorance: Despite numerous follow-up emails from me and even a separate appeal from the product developer, the issue was simply ignored. There was no constructive feedback, let alone a fix. - Only when I unequivocally announced my intention to open a formal "Item Not Received" dispute with PayPal on November 12, 2025 - two weeks after the first Report - did a sudden reaction occur, and the support team finally corrected the mistake. ​Service Conclusion: The fact that the customer service is apparently only willing to correct such a simple matter under massive pressure and the threat of financial repercussions (a PayPal case) is absolutely unacceptable. This purely reactive behavior gives customers the distinct impression that they must resort to threats to gain any attention.

I spent a week setting up a LemonSqueezy account and loading the digital files I was selling. Jumped through all the verification hoops. After 3 days of waiting for account activation, they said a video demonstration was required. I provided it. Then they took another 4 days to decide that I was not approved, even though I fit all of their criteria. No explanation. No appeal process. I abandoned L.S. and built a working Shopify account with fully functional payments in 4 hours.

Beware of the scam and the fraud: I have been charged twice since August from this site. More than 30€. I have never authorized a payment and don't understand where these charges come from. They don't respond to my e-mails.

They rejected my identity verification without giving any reason. I have been emailing them asking "why are you rejecting my application and what should ı do to fix this" and they have been ignoring my emails. DO NOT USE THIS WEBSITE.

I am switching from WordPress to Framer and was writing a code component to give out for a few bucks on the framer marketplace. Framer suggested Lemon Squeezy, did my sign up and then a couple days later got denied for selling “prohibited items” because I also run an IT services company and somehow that is prohibited. The one thing I’m glad I didn’t do is process any orders because looking at these other reviews they probably would’ve taken my money and ran. This actually made me trust framer less, because I can’t believe they would suggest such a bad platform. They don’t do much that stripe doesn’t do on its own, and they use stripe as their backend you even need to connect your account just to use it. I’m currently working on writing a competitor for lemon Squeezy that is based on stripe, takes less of a fee and does cart and user logic and doesn’t restrict service based businesses just out of spite on how ridiculous this company is.

They took our money, accepted multiple payments, and then suddenly froze our account under some vague “review.” No warning, no explanation, and zero communication. Although our business is approved and verified. They lure you in, let you build everything, and when it’s time to get paid, they lock you out. Absolutely unprofessional and dishonest. Avoid this platform at all costs.