Lemon Law GroupReviews of lemonlawgrouppartners.com

DO NOT HIRE – Completely Unprofessional and Negligent I hired Lemon Law Group Partners over 3 months ago for a clear cut Hyundai lemon case. From day one, communication was horrible. I had to chase them constantly, leaving multiple voicemails and emails most of which went unanswered. I never had a clear point of contact. My BBB arbitration was canceled because no attorney showed up or even responded to confirm their participation. They never even told me who my actual attorney was. Despite Hyundai offering a repurchase, this firm couldn’t even get that finalized. They sat on the offer and let weeks go by without action. I had to follow up myself just to find out what was happening only to discover that they hadn’t sent required documents to Hyundai until two weeks later and only after I badgered them. This firm has completely failed in their duty to represent me. They’ve delayed and jeopardized what should have been a straightforward resolution. I’ve asked them to close my file and send me all communications and I will be filing a State Bar complaint for abandonment, negligence and failure to communicate under professional rules. Absolutely unethical, unresponsive and unqualified. You are better off handling your lemon case yourself than trusting this group.

Terrible experience. They go dark periodically (for weeks) then will pop up demanding you respond to them and their subpar offers. They are genuinely not reliable and you should not go with them.

Dont bother. took 5+ months for them to send one demand letter, achieve the same offer i got directly from bmw after 2x phone calls with their executive escalations team, and convince me that their offer was the best i was going to get. only difference is with lemon law group involved I then had to give them a 65% cut of the original offer from bmw.

They are so unprofessional and rude whenever you get a chance to talk to them on the phone. It is taking months to get a decision from the manufacturer as they say. I get no calls, no emails no updates on anything. I email every week wondering about my case. This is ridiculous. I have all the documents they need. I did everything that needed to be done to show that my KIA is horrible. I am the one reaching out um if they were professional and respectful they would contact their clients weekly for updates. I will tell you do not go to them. I'm sure they will low ball me and whoever else comes there way.

When I called to get information the male assistant answered the phone rudely and spoke in a unprofessional manner. He was unable to answer my questions and said he would contact me back after getting answers from an attorney. I never heard back from him.

I have a car that easily qualifies as a lemon. It was at the dealership for repairs 4 times, totaling almost 90 days, exceeding the state requirements by almost 60 days, and still was not fixed satisfactorily. I originally signed with them because my car was purchased in a different state due to the difficulty in finding my particular model in state. With licensed lawyers in both states, it seemed to be an easy choice to have them represent me. It became clear within 2 weeks that this was not a firm that represented me with any rigor. I left several messages with my 'Case Manager' to clarify several clerical errors that were made, and she never returned my messages, only after I emailed, did she offer to get on the phone. Their process appears to be having a Paralegal sending manufacturers emails until they get a ridiculously low offer, which took over 5 months (not the 60-90 days they mention before you sign up). At that point, the Paralegal, presented me the offer and when I said that was unacceptable, her response was "They've been really low lately". I informed her that I would like to file suit with the State Attorney General. They did not honor my request or offer a suitable alternative, so I fired them. When looking deeper at the reviews at TrustPilot, a common theme appeared...almost ALL of the people mentioned by name in good reviews are Paralegals, NOT Lawyers listed on their website. I would also encourage viewers to also look at the BBB reviews for this firm before hiring them. A vast majority of the reviews say terrible communication, no communication with an actual lawyer.

I chose this company based on the reviews I saw. The reviews were wrong! I hired the company over a year ago to resolve an ongoing issue with my Hyundai that I purchased brand new. It was in the shop for a year and is still having problems. I have had very little communication with this group unless I have initiated it. They have switched the lawyers around and I am not sure if anyone is actually doing anything with my case. I keep being told someone will contact me and that has not happened. I cannot do my job because my car is not safe to drive where I need to go and I have told them this many times. I would definitely NOT recommend this law group at this point! I feel like my case has fallen through some dark hole and none of them care enough to do anything about it.

Tried to explain my situation. In the middle of our conversation, the lady hung up on me lol what a joke