Kate
UNETHICAL BUSINESS, SCAM, NOT PAY CUSTOMERS!!!
I have the same experience with other customers who unable to claim the money back. They ask my Paypal account number and driver license. If they need all those information to give cash back, should ask all the information when set up an account, not until they made money from the customers, then demand sensitive personal information trying not to pay. This company does not have a physical address and business phone number, how do I know they're a legal business can be trusted to give my financial account number? I will file complaint to business related authority as well. This is unethical business behavior, they need to stop cheating the customers.
Response from LemoneyFeb 27, 2020
Hello, Kate. We are sorry to hear that you did not have the best experience possible. Your feedback is really important, and help us improving our internal procedures. Be sure that, if any additional information is requested before a payout, this is to guarantee our customer's security. We are ready to assist you. Please contact [email protected], as we are not able to locate your account without your login email. Sincerely, The Lemoney Team




