Bill F.
Never responded to my ticket about…
Never responded to the portion of my ticket about taking away my cash due to delay posting, even though my transaction preceded the 12-month idle cut-off. They responded to my review here asking me to contact them, which I did again, but it took them a little over two months from my re-engaging with them to resolve the old issue with silence during that time. However, they did ultimately decide to go back and adjust my account to resolve my complaint in my favor.
Response from LemoneyApr 30, 2021
Hi Bill. On today's date (07/08/2021), we sent an email through our internal channel to which we gave all the clarifications related to your problem. Please check your email inbox. always on hand The Lemoney Team ________________________________________________________________________ Hi Bill. We are from Lemoney Customer Service. Could you please contact our internal channel so that we can verify your case? Follow our contact: [email protected] We await you The Lemoney Team __________________________________________________________________________