LemoneyReviews of lemoney.com

Response from LemoneyApr 4, 2023

Hi Richi, First of all, we're sorry for your frustration. Know that this was not our intention. We are truly dedicated to offering the best to our clients. Our goal is to create a vast community where all participants get the best benefits and rewards. So that we can check what is happening, could you provide us with your Lemoney registration email? If you are not comfortable providing such information, we ask that you contact us via email: [email protected], specifying that there is a formal complaint here at TrustPilot, ok? Our contacts will be made through our internal relationship channel. We'll be waiting for your response. The Lemoney Team

Response from LemoneyApr 4, 2023

Dear Mode Ogunkola, we are sorry to hear that you have had such a negative experience. For security reasons, changes cannot be made with a simple request. We need proof of the email registered on our platform, as well as proof of your identity. We also inform you that some changes can only be made by the user. On the 28th of March, we sent you an email asking you to provide us with the email registered with Lemoney, so that we can locate your registration, but we still haven't received a response. We are waiting for this information to proceed with your request. Kind regards, The Lemoney Team

Response from LemoneyJan 18, 2023

Hi Karen, First of all, we're sorry for your frustration. Know that this was not our intention. So that we can check what is happening, could you provide us with your Lemoney registration email? If you are not comfortable providing such information, we ask that you contact us via email: [email protected], specifying that there is a formal complaint here at TrustPilot, ok? Our contacts will be made through our internal relationship channel. We'll be waiting for your response. The Lemoney Team

Response from LemoneyJun 3, 2022

Thank you for your feedback, Deniss Burdanov. We sincerely apologize that our service was not satisfactory for you. We aim to provide the most excellent customer service and carry our business with high standards. It is of deep concern that our standards were not met in your customer experience. If you could provide us with your e-mail address so we could further resolve the issue at hand. Thank you! The Lemoney Team

Response from LemoneyJun 3, 2022

Thank you for your feedback, redintonow. We sincerely apologize that our service was not satisfactory for you. We aim to provide the most excellent customer service and carry our business with high standards. It is of deep concern that our standards were not met in your customer experience. Your satisfaction is important to us, and we will ensure this does not happen again. The Lemoney Team.

Response from LemoneyJun 3, 2022

Thank you for your feedback, Peng. As stated in our Terms and Conditions, the money deducted from your account is a maintenance fee of $5.00 per month, applied until the account becomes Active again or until the Account Balance reaches zero. For more information please the following link: https://www.lemoney.com/terms-and-conditions The Lemoney Team

Response from LemoneyJan 21, 2022

Hi, The technical problem you were facing was finally solved. Please try again and let us know if you experience any other issues. Have a great weekend. The Lemoney Team