legendURN Reviews | Read Customer Reviews of legendurn.com

legendURNReviews of legendurn.com

4.5406 reviews
Home Goods Stores
New York

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legendURN

About legendURN

At legendURN, we help families find a personal and meaningful memorial after the loss of a loved one or a beloved pet. Since 2007, we have offered a carefully selected collection of cremation urns for ashes, cremation jewelry, keepsake urns, pet urns, grave decorations, and other remembrance products.We understand that choosing a cremation urn or a piece of cremation jewelry is often done during an emotional time. That is why we focus on clear information, personal service, and carefully selected products that reflect quality, craftsmanship, design, and meaning.Through our work with skilled European artists and craftspeople, we offer both timeless designs and more personalized options. Our goal is to guide customers step by step toward a memorial that feels personal, thoughtful, and right for the person or pet being remembered.

legendURN (legendurn.com) has 406 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: legendurn.com
Website: legendurn.com
Category: Home Goods Stores
Location: New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 26% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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legendURN reviews

406 approved reviews, newest moderated first

Zack D.
Feb 8, 2026
I have still not received the urn i…
I have still not received the urn i ordered , i have attempted to contact you and have gotten no response
Response from legendURNFeb 9, 2026
Dear Mr. Delisle, Thank you very much for your message. We are sorry to hear that this has been your experience. As we are based in the Netherlands, we unfortunately do not receive all phone calls. However, you are always assured of a response by email within 24 hours. We sent you an email last week with the track and trace code, and we expect your order to be delivered within the next few days.
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Nate
Feb 6, 2026
Was delivered quickly all the way to…
Was delivered quickly all the way to United States. The urn for your watch strap exceeded my expectations, it is a beautiful piece and has brought me comfort.
Response from legendURNFeb 9, 2026
Dear Nate, It is wonderful to hear that everything went well and that we were able to provide you with comfort in this way. Thank you very much for your trust in us.
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Ed O.
Jan 26, 2026
Once I figured out how to contact you
Once I figured out how to contact you, it went great. I would suggest you show a live email address on your website. Ed
Response from legendURNJan 27, 2026
Glad to hear that the contact went smoothly afterwards. As for our email address, we believe it is active and reachable for inquiries. However, we understand that it may not always be immediately visible on the website, and we will look into how we can make this clearer for our customers.
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Ann R.
Jan 24, 2026
These urns are absolutely beautiful!!
These urns are absolutely beautiful!!! Thank you so much! Service was great! Shipping went perfectly! 💙
Response from legendURNJan 26, 2026
We’re so happy to hear that you love the urns! 💙 Thank you for your kind words about our service and shipping. It means a lot to us to know everything went smoothly and that you’re pleased with your purchase.
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Alan S.
Dec 29, 2025
Major delays prior to item being…
Major delays prior to item being shipped. Blamed on the artist and carrier. No response to voicemails and emails. My baby boy’s ashes came home in a plastic box while waiting for his urn.
Response from legendURNDec 30, 2025
We understand how important this moment is and how upsetting it must have been to have to wait for your son’s urn. Perhaps you received our response in your spam folder. Our apologies for that. We hope that the urn has now been received to your satisfaction and that you can honorably remember your son. We take your feedback very seriously and will review internally how we can improve our communication.
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Ronald O.
Dec 27, 2025
I ordered a custom urn from website …
I ordered a custom urn from website that I was than notified was out of stock. I was not quickly informed of this but when addressing it with them it was quickly addressed and URN I desired was acquired and sent it took 3 months but my lovely lady is now resting in the urn that befits her.
Response from legendURNDec 29, 2025
Dear Mr. Oldfield, Thank you very much for your kind words. We are glad to hear that, despite a few bumps along the way, you have finally received the urn and that your dear wife has found her dignified resting place. Thank you for placing your trust in us.
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Ana N.
Dec 15, 2025
Absolutely beautiful
Absolutely beautiful
Response from legendURNDec 16, 2025
Thank you so much for your kind words! We’re delighted to hear that you find the bronze duo urn beautiful. It means a lot to us to know that it can serve as a meaningful tribute.
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Melissa K.
Nov 9, 2025
No issues with order nor delivery
No issues with order nor delivery. Product did not hold as much as needed but we were very happy with the design
Response from legendURNNov 10, 2025
Thank you very much for your review and feedback. We are glad to hear that you like the design so much. We understand that the capacity can sometimes be limited and will certainly take your comment into account for the future.
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