Leesa SleepReviews of leesa.com

This company is actively scamming customers. I ordered a mattress that was supposed to be delivered by their third-party delivery company, Ryder. After three weeks of waiting for my mattress and several communications with the Leesa team via email and phone, today I finally got a message from Ryder asking me to schedule the delivery. The earliest date they are offering is October 24, one MONTH from now. So, basically, if you buy a mattress from them, don't expect it to be delivered in less than two months. What a SCAM. Their website says 5-7 business days. Obviously, I asked to cancel the order and get a refund. I see your reply. Maybe you need to use a different partner to deliver the mattresses that you sell. Ryder received my mattress on their warehouse 3 weeks ago and they didn’t get back to me until now just to offer me a delivery in one month from now. Also, I had to be on hold for more than 30 minutes each time I have called your line to get to speak to somebody. You should have informed me of how incompetent your third party delivery company Ryder is. If I knew this, I would have never wasted 3 weeks. You know what is funny? Yesterday I went to a mattress firm store and ordered the same exact mattress. A little bit cheaper and will be delivered this weekend. You guys shouldn’t order from Leesa directly; their service is awful.

Got this after a Tempur-Pedic because pretty old and it had great reviews. My wife and I don't like it. It's bouncy, we wake up often with aching backs. It's especially for bad for .. well; things couples do on beds together, like doing that in a bounce house. I'm not giving it one star because .. well, it's a mattress but I'll eventually replace it with another mattress, likely a new Tempur-Pedic. Not recommended.

The mattress itself was fine, but I decided to return it because it felt over priced. I had expected an easy refund and easy donation to a charity for the mattress, but after days of emails was informed there is no donation partner. I was offered the option to have it removed and taken to the trash (that feels wasteful and was not what I expected) or figure out a way to find my own charity to get it to and figure out my own donation reciept and then send that to Leesa for an eventual refund. This has taken weeks as the charity is not able to come immediately and I am not using the mattress but i still have to store it in my home waiting for pick up and refund. This is not the trial period gaurantee that was offered. If they can figure out how to haul it to the trash it is not clear to me why they cannot arrange transport to a charity.

Purchased our first Leesa mattress and it was great! Had a small issue and it was covered under warranty (very happy). Will buy this again and again.

Great price. Intentional deal gave me a $75 credit when they noticed my mattress was still in the cart. Easy financing with Affirm a great option.

I found my Mattress at Costco online and it had a great review on the wirecutter section of the new york times

The website was extremely user friendly, answered all my questions, and made purchasing a high-ticket item less stressful.

Easy to use website and a quick check out process! I can’t wait to receive my mattress!