LED Factory Mart Reviews | Read Customer Reviews of ledfactorymart.com

LED Factory Mart Reviews | Read Customer Reviews of ledfactorymart.com

LED Factory Mart reviews

798 approved reviews, newest moderated first

Blaine S.
Jul 28, 2023
I ordered three 42 inch light bars and…
I ordered three 42 inch light bars and only one came in the mail im super pissed I spent 400 dollors and you guys can’t even respond and try and figure the problem out
Response from LED Factory MartAug 23, 2023
Hi Blaine Smith, Thank you for your purchase. As we checked, your order has been shipped in two packages. Here are your tracking number: 1ZY492940321092186 via UPS, Delivered. 1ZY49294YW21574523 via UPS, Delivered. For more shipping details, please check the link here→ https://www.ups.com/track?loc=en_US&requester=ST/ Please feel free to contact us if you have any more questions.
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Roland O.
Jul 24, 2023
Still waiting for shipment
I ordered some lights for my jeep on the 12th of July. I received an email stating the order was on its way and to be delivered the 14th of July. No answer when I call the customer service number and email responses are no help. Maybe this review will help someone.
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Dan B.
Jul 20, 2023
I received one half of my order
I received one half of my order, headlamp and fog lights. I paid for the marker/turn signal and taillight/brake light, but haven't received those.
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Joe
Jul 17, 2023
Not worth the aggravation.
After receiving these lights I thought it was great. One of the lights stopped working and another one the clip would not stay attached to my grill after a month. I reached out to the company and they stated I had to record what was wrong with the lights. After reviewing my video, they stated that I would receive a new set. 4 weeks later still no replacement. I asked if they had an ETA for the replacement and received email with a tracking through company overseas. I still do not have my replacement. In theory great lights, if they worked properly. Customer service is all through email and it usually takes days to get a response. Very frustrating.
Response from LED Factory MartJul 21, 2023
Hello Joe, thanks for your support. Our products have 2-year warranty and 30 days of easy return. After checking, we could not find your order number and email records. Could you please provide us with your order number, email address, or complete name you used when placing the order? It will help us to check the order details for you. Please don't worry, we will solve your issue as soon as possible.
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Aldo
Jul 17, 2023
Very easy to navigate the site based on…
Very easy to navigate the site based on my vehicle. Raptor lights are great quality along with the wiring. I would definitely purchase more products from this company.
Response from LED Factory MartJul 17, 2023
Dear Aldo, Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service. Look forward to serving you again.
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Ruth G.
Jul 10, 2023
Lights are way too dim for daylight…
Lights are way too dim for daylight driving. Customer service has yet to respond to my attempt to return the item.
Response from LED Factory MartJul 21, 2023
Hello Ruth G, thanks for your support. Our products have 2-year warranty and 30 days of easy return. After checking, we could not find your order number and email records. Could you please provide us with your order number, email address, or complete name you used when placing the order? It will help us to check the order details for you. Please don't worry, we will solve your issue as soon as possible.
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Randy S.
Jul 7, 2023
Great company, Great Product!
The pricing was great, ordering was simple, shipping was fast, the product quality is awesome and the instructions were clear and made installation a breeze. The spare tire brake light I bought looks great on my Jeep, love it.
Response from LED Factory MartJul 8, 2023
Dear Randy Stevens, Thank you for taking the time to deliver positive feedback on your experience with spare tire brake light. With your encouragement, we will continue to improve the high quality and commodity innovation route, and set a reasonable price. We hope you will accompany us on the way in the future.
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Dee W.
Jul 7, 2023
These lights are worth the money!
These lights are worth the money. They are sturdy, super bright and easy to install. Extremely satisfied with the product.
Response from LED Factory MartJul 8, 2023
Dear Dee W, Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service. Look forward to serving you again!
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