Joshua T.
I have been waiting three weeks for a…
I have been waiting three weeks for a refund for product that was supposedly in stock excuse after excuse
Response from LED Factory MartOct 30, 2025
Dear Joshua Tappan, We sincerest apologies for the extensive delay and the frustration it has caused. We truly understand your frustration. Your order has actually been refunded. It typically takes 3-5 business days for the funds to appear in your account, depending on your bank or payment provider. Could you please kindly check your bank or payment account again? The refund should be on its way. If after checking you still cannot locate it, please don't hesitate to contact us directly at [email protected] with your order details, and we will personally follow up to ensure it's resolved immediately. Again, we deeply apologize for the inconvenience and the poor communication you experienced.



