LED EstheticsReviews of ledesthetics.com

I have had my Glotech mask for slightly less than a year. It's been an awesome asset in my beauty arsenal. Recently, the mask started to begin malfunctioning by not turning on properly and not staying on for the correct amount of time. I contacted customer support, and they asked me to email videos of the issues. I did so, and Nicole from customer support responded immediately. She apologized for the issues and sent a replacement mask out right away. I have never experienced such wonderful customer service. Wow! Great product and great customer service!

I have had my Glotech hair pro cap a little over a year, using it every day including when I travel. I thought it worked great and was starting to see results but recently I started having issues with the the lights illuminating on only one quarter of the cap insert panel. I contacted Glotech and Nicole responded immediately. After sending her a description of the issue and a video showing what was happening she is looking into replacing the broken panel for me. Thank you Nicole, most places do not have such a good customer service response!

Excellent Customer Service from Nicole!!! Fast to respond and takes care of you right away!! Love the products!

Customer service at LED Esthetics is excellent. Novaalab took weeks to respond, so I canceled my order and switched to LED Esthetics. Nicole at LED Esthetics was fantastic — friendly, helpful, and patient. I explained the issue to her, and she helped me resolve it lightning fast. There should be more people like Nicole in customer service. Thank you very much, Nicole.

Great products and great service!

I reached out about the power source for my red-light mask. Nicole with their customer service team responded right away. She gave me suggestions as to what the problem night be and was able to find a solution. It was user error of course! I was amazed at how quickly her continued correspondence was with me! 5-star experience!

Love the face and neck mask! I have seen so many results in my skin. I have not broke out or gotten any hormonal acne since. Katrina is customer support was so great to work with! Highly recommend this company and their product.

I ordered the mask and neck combo treatment. They both came in beautiful packaging, and I was so excited to get started. Somehow, I believe I crossed contaminated what items came with which product, so I couldn't get the mask to work. Their customer service answered my email in less than 5 min. After two exchanges, I was able to use both items, and I couldn't be happier. Everything was solved in under 15 min. That is exceptional customer service at its best! I'm looking forward to using these products for a long time.